What Do Our Customers Say?

Fullsize 4 Door (FDAR)

Tampa Airport (TPA) on 19 Jul 2013

Customer rating:


Wonderful service. As we were on a budget vacation, it helped so much for us to know how much we were paying for the car instead of an "estimated" cost. Everything was ready for us and vacation was off to an easy start with no additions to our price. We also got Legoland tickets from the site and they were ready and waiting for us as well. Wonderful service, price and experience. Have been recommending to everyone I know who is travelling. Thanks!

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 18 Jul 2013

Customer rating:


Very easy, no problems at all.

7 Seater Premium SUV (PFAR)

Orlando International Airport (MCO) on 18 Jul 2013

Customer rating:


Smooth, perfect, used to the monitors in orlando airport when checking in - worked seamlessly !!! Clean, nice car !

7 Seater Passenger Van (MVAR)

Tampa Airport (TPA) on 18 Jul 2013

Customer rating:


They only had 2 dodge caravans and the one we chose had no keys the next one had wet carpets which they had just washed.....so back to cabin in the garage where a guy found us a town and country van.....which was fine

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 18 Jul 2013

Customer rating:


It was great to have all paperwork sorted out before collection as it cut out the sales pressure when collecting the car also all prior advice given by USCAR Hire was very useful . I had chosen the kiosk collection with Alamo but had problems with it as the other driver had forgot his licence a supervisor called Lealand noticed that we had a problem an did his utmost to sort it out and speed up the car collection without him we would have been lost all in all the experience I had fom USCAR Hire and Alamo was very positive and I would use bothe the next time I rent a car

Standard SUV (SFAR)

Las Vegas Airport (LAS) on 18 Jul 2013

Customer rating:


Alamo had a very limited offering at McCarran Airport -- but finally I got a great car that surpassed my expectations. Nothing but praise for US Car Hire: all details were covered, an effortless run-trough at the Alama counter, and a price that turned out to be really competitive! Any time again in the future!

Standard SUV (SFAR)

San Francisco International Airport (SFO) on 18 Jul 2013

Customer rating:


Excellent sdrvice once again from us carhire, would never use another provider, o.ly downside was surly. Staff ar alamo because they could not upsell breakdown cover etc,

Premium 4 Door (PDAR)

Atlanta International Airport (ATL) on 17 Jul 2013

Customer rating:


Again a sublime rental experience with US Car Hire. From start to finish all was arranged and no hassle. Till next time.

Standard SUV (SFAR)

Los Angeles International Airport (LAX) on 17 Jul 2013

Customer rating:


The same as the last five times that I have used your services, I can not thank you enough first class and some, Yes I have to fight of the guy at the rental desk, lets face it he wouldn't be doing his job if he wasn't trying to up grade me but as you say on you site nothing more is needed no extra costs nothing. I will be booking again in a week or so. Kind regards, Stephen Johnson.

7 Seater Fullsize SUV (FFAR)

Orlando International Airport (MCO) on 17 Jul 2013

Customer rating:


Very impressed with whole process from initial booking to collecting the car (using self serve kiosk) and then final drop off. Really happy with choice of car. Will use US Car Hire again when next travelling to America.

Intermediate SUV (IFAR)

Orlando International Airport (MCO) on 17 Jul 2013

Customer rating:


Your website is very clear, easy to use and very competitively priced! When we got to the Alamo desk at the airport the salesman tried pushing us into additional insurance and upgrading the car, saying the one we had paid for wouldn't be big enough for us. I insisted that it was larger than the one we own and managed to get our luggage in that back home. Apart from that we had a great car rental experience. We have never hired a car overseas before but we would definitely do it again and would have no hesitation using US Car Hire.

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 17 Jul 2013

Customer rating:


Your service was good however when arriving at the airport I tried using the self service machines and after 20 mins gave up. The Alamo rep was quite rude stating they only work for US licence holders. I explained that I had been trying for 20 mins and that I was not very happy about it he just dismissed me and tried to sell me $260 worth of extras that I did not need, ie bigger car, more insurance ect. I will use your company again however my steer clear of Alamo.

Mini Passenger Van (MVAR)

Orlando International Airport (MCO) on 17 Jul 2013

Customer rating:


We booked through ~UScarhire again and tried Sixt as we got a great deal for the 7 seater. Roulla was great as we had a little hiccup with the balance payment but it was all sorted with the minimum amount of fuss. We had read some negative reviews about Sixt but still decided to try them. I managed to pre register with them online so all details were completed before we arrived. We knew there was a 5 min courtesy bus journey but one was waiting for us when we arrived and at the desk there was no pressure for upgrade as the rep could see we had everything included apart from breakdown assistance but they did not push that so printed off our details and off we went and we were very happy. Virtually new Dodge caravan which was great. On our return drove to the depot got out the car straight on to courtesy bus and rep verbally said no extra charges - I asked for a receipt but he said it would be emailed (probably due to pre registation). Checked emails when arrived at the airport and true enough a confirmation from Sixt that all was good. Very satisfied with Uscarhire and Sixt and being off site was not a problem this time and it was all very speedy.

Compact 4 Door (CDAR)

Orlando International Airport (MCO) on 17 Jul 2013

Customer rating:


The service from US Car Hire worked faultlessly and was straight forward to setup.

Intermediate SUV (IFAR)

Sanford International Airport on 17 Jul 2013

Customer rating:


Very smooth ordering process. Everything was ready when we arrived, just had to hire additional car seats for the children which we knew had to be done on arrival anyway. Collecting the car took no time at all, we were shown where to go and we were soon on our way. Dropping the car off was also really easy and took no time at all.