What Do Our Customers Say?

Mini Passenger Van (MVAR)

Orlando International Airport (MCO) on 07 Oct 2012

Customer rating:


Good from start to finish

Intermediate 4 Door (IDAR)

Houston - George Bush Intercontinental Airport (IAH) on 07 Oct 2012

Customer rating:


Como de costume, tudo funcionou 100%. Nem me preocupo mais em cotar em outros lugares.

Compact 4 Door (CDAR)

Sanford International Airport (SFB) on 06 Oct 2012

Customer rating:


all went well except airbag light came on during rental period

Intermediate 4 Door (IDAR)

Orlando International Airport (MCO) on 05 Oct 2012

Customer rating:


Being our first time hiring a car the process of getting and returning the care was extremely easy after being a bit uptight about it. Only thing that would of been helpful was if the car alarm beeped when you unlocked it to help you find it in extremely busy carparks!!!!!! We were extremely happy with our experience and will certainly look at Alamo again for next year!

Economy 2 Door (ECAR)

Boston Downtown on 05 Oct 2012

Customer rating:


Every thing was perfect in our experience from the booking process to collection and drop off of car. No hidden extras. We were also given a full tank of petrol to use as they had to change the car that we ordered even though they actually upgraded the car which was a great saving for us

8 Seater Passenger Van (SVAR)

Sanford International Airport (SFB) on 04 Oct 2012

Customer rating:


Very helpful and efficient staff that seemed to want to please, the process of collecting and returning the car was so easy. I would definitely recommend this company and will use again, Thanksstaff

Premium 4 Door (PDAR)

Orlando International Airport (MCO) on 04 Oct 2012

Customer rating:


Lovely car, although it was an upgrade.

Intermediate SUV (IFAR)

Sanford International Airport (SFB) on 04 Oct 2012

Customer rating:


Getting the quotes and choosing our package and car group was easy - as usual we always get a good set of competitive quotes across the car groups. The booking process was smooth and communication was excellent post booking - all very important as we often book a few days before rental commences. Knowing how busy the airport gets we did sign up to use Alamo's "Save Time" kiosks. On arrival we were pleased as the queues were very long at the desks, but unfortunately after 3 attempts the kiosk acknowleded and confirmed our booking but failed to deliver our paperwork - referring us to see an agent at the desk. We did receive help without queuing in the end and the issue was apparenetly that our (fairly new) driving licenses did not have barcodes for scanning - even though our details were confirmed as OK. Not so sure, but they sorted us out and at least soon after were on our way with a brand new and very appropriate car for our booking group - beware though as we were offered Nissan Jukes in the same class - these are inferior in size and performance. Overall very happy - the hiccup was a pain, but soon forgotten.

7 Seater Passenger Van (MVAR)

Sanford International Airport (SFB) on 04 Oct 2012

Customer rating:


Excellent, does what it says on the tin, thank you for being a great company, the vehicle was very clean and brand new. Thank you for making our holiday problem free especially at the airport.

7 Seater Fullsize SUV (FFAR)

Washington - Ronald Reagan International Airport (DCA) on 04 Oct 2012

Customer rating:


Easy to use website and cheap rental price (compared to the price on the Alamo website). Also the KIOSK check-in is great. No annoying sales person.

Intermediate 4 Door (IDAR)

Miami International Airport (MIA) on 03 Oct 2012

Customer rating:


Very easy and good value for money. All paper work delivered on time with all the details that I neeeded. Alamo experience much much better than Budget!

Intermediate SUV (IFAR)

Orlando International Airport (MCO) on 03 Oct 2012

Customer rating:


Such an easy pick up, no stress and had the keys within 5 minutes of reaching the desk -thank you!

Full Size 2 Door

Boston Downtown on 03 Oct 2012

Customer rating:


Distance between rental office and garage was too far when pulling suit cases especially in the rain and instead of a full tank of gas it was 3/4. We were asked to return it at the same level which is impossible so ended up filling with more gas than needed.If this is Company policy then it should be stopped,if not then it is an employee scam!!!!

Intermediate SUV (IFAR)

Orlando International Airport (MCO) on 02 Oct 2012

Customer rating:


It would be good if more of Alamo's vehicles had Sat radio!

Intermediate 2 Door (ICAR)

Orlando International Airport (MCO) on 02 Oct 2012

Customer rating:


Pleasure once again to deal with Alamo with your current value and service I would'nt go any where else thanks again rob davis