What Do Our Customers Say?

Intermediate 4 Door (IDAR)

Miami International Airport (MIA) on 03 Apr 2014

Customer rating:


US car hire were excellent special mention to Roulla Dicarlo who was one of the most courteous and helpful people I have dealt with in a long long time. Alamo slow process

Economy 2 Door (ECAR)

Los Angeles International Airport (LAX) on 02 Apr 2014

Customer rating:


Using the Alamo machine was quick and easy, perfect after a long flight,we'll be doing this again next time.

Premium 4 Door (PDAR)

San Francisco International Airport (SFO) on 02 Apr 2014

Customer rating:


Perfect transaction. You are the best offer out there!

7 Seater Passenger Van (MVAR)

Sanford International Airport on 02 Apr 2014

Customer rating:


Booked last year no problem took out gold insurance really good price. Picking up car was really quick and easy no hard sell due to having gold insurance. Got out of Alamo in about 20 minuets, Would use this site again definitely. Good choice of cars got a nice plum coloured town and country

Premium 4 Door (PDAR)

Orlando International Airport (MCO) on 02 Apr 2014

Customer rating:


I always book through you but the guy at Alamo this time was so pushy we really wanted to go to the self service checkout but as we booked through a third party we were told we weren't allowed. the Alamo staff shouldn't be so pushy and take a no as a no.

7 Seater Passenger Van (MVAR)

Miami International Airport (MIA) on 02 Apr 2014

Customer rating:


The car was great. The six of us enjoyded it very much. We'll do it again, next time. Thanks!

Intermediate SUV (IFAR)

Las Vegas Airport (LAS) on 02 Apr 2014

Customer rating:


Outstanding value and excellent service. We had a problem with our first car after 3 days. Alamo replaced it and upgraded to a larger vehicle with no extra cost and no problems. It was so successful we are about to book another car with you for our trip to the US in a couple of months!

Compact 2 Door (CCAR)

Miami International Airport (MIA) on 02 Apr 2014

Customer rating:


Great experience, I like very much the fact that all the costs were included in the rental agreement, there were no hidden charges, and no hassle at the pick up location. It also helps that National has a self service booth which makes the whole check-in deal much faster.

Fullsize 4 Door (FDAR)

Tampa Airport (TPA) on 01 Apr 2014

Customer rating:


There is normally a choice of at least 6 cars, but this year there were only 2 Nissan Altimas but at least they were both the correct class (FDAR).

8 Seater Passenger Van (SVAR)

Orlando International Airport (MCO) on 01 Apr 2014

Customer rating:


Really quick and easy using the kiosk service would recommend to everyone beats the long queues

Premium 4 Door (PDAR)

Orlando - Walt Disney Car Care Center on 01 Apr 2014

Customer rating:


Quick, easy and reliable. Thanks.

Intermediate SUV (IFAR)

Los Angeles International Airport (LAX) on 01 Apr 2014

Customer rating:


Always a pleasure

Standard 4 Door (SDAR)

Miami International Airport (MIA) on 30 Mar 2014

Customer rating:


EXCELENTE SERVICIO Y AUTO EN MUY BUENAS CONDICIONES.

15 Seater Passenger Van (FVAR)

Orlando International Airport (MCO) on 29 Mar 2014

Customer rating:


My experience with you was great, it would be handy if you could add a few helpful points with reference to hiring 15 seaters from Alamo. Firstly you need to sign a waiver form with respect to the size of the car, each driver in the party, so you can not use the kiosks, this didn't cause an issue for us, except dragging everyone to the counter to sign. I could see this being an issue when it's busy. The gold option included the first tank of fuel, I had forgotten this in the 9 months + since I ordered a helpful hint on the app such as return full/empty would be a godsend. I did eventually find the confirmation, with the rental agreement, although I needed to check two different locations for the info and what that information meant.

Compact 2/4 Door (CDAR)

West Palm Beach International Airport (PBI) on 29 Mar 2014

Customer rating:


Overall the experience was good but the National desk in the terminal cannot process any rental over 30 days so I had to wait until I got to the car hire site and queue (although the wait was not too bad).