What Do Our Customers Say?

We love to hear back from customers about their rental experience with us. After every customer returns home from their rental, we invite them to leave a review of their experience and then share these reviews with you here. We hope you find them a useful way of choosing the right options for your car hire. We also ask customers to rate their overall experience using our unique Car Rating.

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Reviews of car rental: All Suppliers : All Car Types : All Locations - Page 295

Check out the reviews below. You can use the 'Filter The Reviews' options to narrow down your search for any other reviews you'd like to read. Choose to filter the reviews by supplier, car type or location or any combination of these e.g. all 7 Seater Minivan's at Orlando International Airport.

6588 reviews found (Page 295 of 439)

Average rating:

5/5

15 Seater Passenger Van (FVAR) Orlando International Airport (MCO) on 03 Aug 2013 Customer rating: Customer name: Name withheld by request Vehicle supplied: Ford Book a car at this location It would have been useful to have had instructions from Alamo for the best place to drop off vehicle depending on which terminal we were flying from. Road signs directed us to area 'A' but in fact we were leaving from 'B' (Delta). It was a long walk with lots of luggage to get to check in desk & we felt that $25 dollars was an extortionate amount to pay to the chap take it on a trolley/cart. Friends of ours were directed to closest entrance to check in desks with their car hire supplier.

Intermediate SUV (IFAR) San Francisco International Airport (SFO) on 03 Aug 2013 Customer rating: Customer name: Name withheld by request Vehicle supplied: Toyota RAV4 Book a car at this location First time I rented a car from Alamo. Vehicle was pretty ok - maybe not cleaned perfectly (windscreen) and smelled with cigarettes. Staff in San Francisco was not very helpful. Took initiative only when discussion was about selling extras - making even false statements to encourage purchase. But I was not an easy target. In parking complete mess - nobody informed clearly which car is available for me. Maybe it is obvoius for repeat customers of Alamo, but for a newbe like me it was very confusing.

8 Seater Passenger Van (SVAR) Miami International Airport (MIA) on 02 Aug 2013 Customer rating: Customer name: Name withheld by request Vehicle supplied: Toyota Sienna Book a car at this location Had no problems. The whole process was smooth and good value. Thanks!

7 Seater Passenger Van (MVAR) Orlando International Airport (MCO) on 02 Aug 2013 Customer rating: Customer name: Name withheld by request Vehicle supplied: dodg caravan Book a car at this location I registered online to use kiosk for collection, on arrival at airport I spent 10 minute or more filling in all details and was then informed "cannot continue please go to the desk", by this time there was a huge queue which took nearly 2 hours for us to get our car, we were told kiosks only work for US/Canadian licences so why is it offered to UK? Everything else was great, have used Alamo many times before and always great device, will always choose Alamo first (just won't try kiosk in future)

Standard SUV (SFAR) Orlando International Airport (MCO) on 02 Aug 2013 Customer rating: Customer name: Name withheld by request Vehicle supplied: Nissan Murano Book a car at this location No issues with the car - clean, relatively new. I was very disappointed that the self serve kiosks at Orlando didn't recognise my details as I had used Alamo for this speedy service (I had then had to join the queue and wait over 20 minutes). Spoke with Alamo Manager and he said that this does happen quite often!! Mentioned it again at the desk and the clerk advised you have to have used Alamo previously to use these kiosks? Not how it was advertised!

7 Seater Passenger Van (MVAR) San Francisco International Airport (SFO) on 02 Aug 2013 Customer rating: Customer name: Name withheld by request Vehicle supplied: Dodge Grand Caravan Book a car at this location We got a good deal through USCarHire, it was painless to deal through you and everything we needed was included. The only real drawback was that we had to wait ages to actually get a car once we arrived at the Alamo desk at San Francisco airport. When you have booked almost 3 months in advance, they should know you're coming ! Also makes a mockery of their idea that you get to choose a vehicle, although to be fair we were offered an "upgrade" to an SUV (which we declined as it had less space that the people carrier we ordered)

Fullsize 4 Door (FDAR) Memphis Airport (MEM) on 02 Aug 2013 Customer rating: Customer name: Name withheld by request Vehicle supplied: Book a car at this location We had to pay 25 percent tax on the drop off fee at Knoxville airport. It would have been helpful if you had advised us of this before we rented from you. You only told us about the drop off fee

8 Seater Passenger Van (SVAR) Orlando International Airport (MCO) on 02 Aug 2013 Customer rating: Customer name: Name withheld by request Vehicle supplied: Book a car at this location When picked up car no one there just to go over the car and ask are you a were of the controls

7 Seater Passenger Van (MVAR) Sanford International Airport on 02 Aug 2013 Customer rating: Customer name: Name withheld by request Vehicle supplied: dodge 8 seater Book a car at this location All good, vehicle was fine, no handbook present, so some drivers may find it difficult to familiarise themselves with accessories etc.

Intermediate SUV (IFAR) Sanford International Airport on 02 Aug 2013 Customer rating: Customer name: Name withheld by request Vehicle supplied: mazda ? Book a car at this location Bit disappointed that I applied online to use kiosk for collection, spent 10 minutes inputting all information on arrival at airport then machine said "cannot continue please go to desk" which then had a large queue which I would have missed had I not wasted time at kiosk

Intermediate SUV (IFAR) Sanford International Airport on 02 Aug 2013 Customer rating: Customer name: Name withheld by request Vehicle supplied: Ford Escape Book a car at this location Great - really competitive pricing. I also asked for a Ford Escape at Sanford and even though there wasn't one on display, the rep from Alamo found one for me

8 Seater Passenger Van (SVAR) Sanford International Airport on 02 Aug 2013 Customer rating: Customer name: Name withheld by request Vehicle supplied: Toyota sienna Book a car at this location Fantastic car and service. Could have explained to us what to do on collecting car. In the end we realised that we just had to walk to a sienna and drive it away. Would definitely use your service again

Intermediate SUV (IFAR) Los Angeles International Airport (LAX) on 01 Aug 2013 Customer rating: Customer name: Name withheld by request Vehicle supplied: GMC Terrain suv Book a car at this location A smooth operation from start to finish,excellent car with few miles on the clock,really good in car entertainment .no queues at the alamo desk in or out.Good service.

Intermediate SUV (IFAR) Orlando International Airport (MCO) on 01 Aug 2013 Customer rating: Customer name: Name withheld by request Vehicle supplied: Jeep Book a car at this location On arrival the automated system wouldn't work ... Sill had to put up with assistance hard sell

Intermediate SUV (IFAR) Los Angeles International Airport (LAX) on 01 Aug 2013 Customer rating: Customer name: Name withheld by request Vehicle supplied: Nissan Rogue Book a car at this location Very good experience, very easy rental procedure and collection of car. Putting licence details onto Alamo website in advance helps a lot. Some minor problems with the Satnav which had to be exchanged but again very easily done. The bus to and from the airport was very crowded and there seems to be no real queue system so one mad rush for the bus when it arrived. You also need to clearly tell the driver which airline and terminal you need to be dropped off at, we ended up walking the length of T2 as the driver didn't stop.