What Do Our Customers Say?

We love to hear back from customers about their rental experience with us. After every customer returns home from their rental, we invite them to leave a review of their experience and then share these reviews with you here. We hope you find them a useful way of choosing the right options for your car hire. We also ask customers to rate their overall experience using our unique Car Rating.

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Reviews of car rental: All Suppliers : All Car Types : All Locations - Page 316

Check out the reviews below. You can use the 'Filter The Reviews' options to narrow down your search for any other reviews you'd like to read. Choose to filter the reviews by supplier, car type or location or any combination of these e.g. all 7 Seater Minivan's at Orlando International Airport.

6588 reviews found (Page 316 of 439)

Average rating:

5/5

Standard SUV (SFAR) Los Angeles International Airport (LAX) on 28 Jun 2013 Customer rating: Customer name: Name withheld by request Vehicle supplied: Chevrolet SUV Book a car at this location None

7 Seater Passenger Van (MVAR) Orlando International Airport (MCO) on 28 Jun 2013 Customer rating: Customer name: Name withheld by request Vehicle supplied: dodge caravan Book a car at this location The only minor problem came whilst trying to use the alamo self check in kiosk at orlando . We spent about 15 minutes inputing all our details again then at the end we were asked to go to the desk !! There was already 20 people in the line ! Not really a time saver

Intermediate SUV (IFAR) Sanford International Airport on 28 Jun 2013 Customer rating: Customer name: Name withheld by request Vehicle supplied: Chevrolet Tahoe Book a car at this location Although had set up fast hire to use Alamo kiosks had still to report to main Alamo desk. Was advised vehicle originally hired would not be sufficient to carry 4 adults and 4 suitcases and had to upgrade. vehicle was brought over and we were left to our own devices to load the car (fair enough) and to work out all the control, lights etc. Operator just moved on to next customer and as it was raining very heavily they were not interested in standing about. From your point of view the actual on-line experience of hiring the car with your company was fine and very easy to do.

7 Seater Passenger Van (MVAR) Sanford International Airport on 28 Jun 2013 Customer rating: Customer name: Name withheld by request Vehicle supplied: Crysler 7 seater Book a car at this location It was fantastic this was our 2nd time using US Alamo car rentals and we have recommended you too all our friends.

Intermediate SUV (IFAR) Sanford International Airport on 28 Jun 2013 Customer rating: Customer name: Name withheld by request Vehicle supplied: Int SUV (Ford Kuga) Book a car at this location Fast pick up and high quality car. Return process simple. Simple to book.

7 Seater Passenger Van (MVAR) Sanford International Airport on 28 Jun 2013 Customer rating: Customer name: Name withheld by request Vehicle supplied: Dodge Grand Caravan Book a car at this location Good price through US car Hire, good info re booking and what was included as well as advice on how to reject the extra sales pitch from Alamo so experience very good and will use US Car Hire again. Only downside was the quick "Save Time" Kiosk inside the rental office didnt save us time as i got to entering 3rd extra driver (I'd already supplied all extra driver info previously too) and it binned me out back to main screen so we then had to join end of Line at booking desk, no main issues though.

Intermediate 2 Door (ICAR) Sanford International Airport on 28 Jun 2013 Customer rating: Customer name: Name withheld by request Vehicle supplied: hyundai Book a car at this location overall good experience quick and efficient. howver when we booked its states on us car hire that the car will have a full tank of petrol and you can return the car full...hoever the alamo agent would not allow us to bring the car back with a full tank and adv if we did we would also be charged by them for a full tank so we had to take car back empty..

Intermediate SUV (IFAR) Jacksonville Airport (Florida) (JAX) on 28 Jun 2013 Customer rating: Customer name: Name withheld by request Vehicle supplied: 3 chevies Book a car at this location Excellent service no problems. Had 3 different rentals. All good value.

Intermediate 4 Door (IDAR) Los Angeles International Airport (LAX) on 28 Jun 2013 Customer rating: Customer name: Name withheld by request Vehicle supplied: Ford Fusion Book a car at this location You should specify your customers that is important to deliver car on time, in order to avoid onerous charges. Also, I have been charged for around 45 usd of taxes and extra fees, eventhoug you cleared in the e-mail confirmation sent 48 hours prior to pick up car, that any additional charge would apply.

Fullsize 4 Door (FDAR) Los Angeles International Airport (LAX) on 28 Jun 2013 Customer rating: Customer name: Name withheld by request Vehicle supplied: Toyota Camry Book a car at this location There was originally some confusion relating to the number of permissible drivers on our California hire. The site understandably seems to have a Florida bias and it was not clear to me or indeed the US Car Hire agent whether or not additional drivers are permitted under even the Silver Basic option. I have to say that as soon as Roulla's teeth were into the query there was no let up until it had been satisfactorily resolved in my favour. This - and the outstanding peace of mind brought by this company - is why I would never use anyone else for my car rentals in the US. Genuinely outstanding customer service.

7 Seater Passenger Van (MVAR) Los Angeles International Airport (LAX) on 28 Jun 2013 Customer rating: Customer name: Name withheld by request Vehicle supplied: chrysler town&country Book a car at this location our car hire couldnt of gone any better it was great nice and easy and the car was perfect thankyou

Intermediate SUV (IFAR) Miami International Airport (MIA) on 28 Jun 2013 Customer rating: Customer name: Name withheld by request Vehicle supplied: Jeep Compass Book a car at this location Easy

Intermediate SUV (IFAR) Orlando International Airport (MCO) on 27 Jun 2013 Customer rating: Customer name: Name withheld by request Vehicle supplied: Jeep Book a car at this location Great company would use them again

Fullsize 4 Door (FDAR) Boston International Airport (BOS) on 27 Jun 2013 Customer rating: Customer name: Name withheld by request Vehicle supplied: Dodge Charger Book a car at this location I have used USCar Hire & Alamo for a few years now and have always found the service to be top notch. Never had any issue with booking and collection of the car. Boston airport pickup was just so easy to do and the staff at the car collection office were so helpful. Yes it can be busy at the depot if you time it wrong as Alamo, National and Enterprise are all in the same building but if you use Alamo's pre check-in it's so beneficial. Always gets me that they say "just choose your car" ... spoilt for choice. Car I selected only had 18 miles on the clock ... fabulous! Clean, comfortable and fully equipped.

7 Seater Passenger Van (MVAR) Orlando International Airport (MCO) on 27 Jun 2013 Customer rating: Customer name: Name withheld by request Vehicle supplied: Dodge Minivan Book a car at this location No complaints about car at all. What i do have an issue with is this......i had pre entered all my info so as to avail of the Alamo kiosk - to avoid queues. When i used the kiosk, it said that my driving license date had expired - which i can assure you it hadn't (valid until 2016). I therefore had to join a queue at the Alamo desk which was approx 50 people deep I then had to fend off the usual upselling tactics by the Alamo employee- what a waste of time and an annoying start to my holiday.