What Do Our Customers Say?

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 09 Aug 2015

Customer rating:


from start to finish, no problems at all

Intermediate SUV (IFAR)

Orlando International Airport (MCO) on 09 Aug 2015

Customer rating:


Very smooth experience. All went without any hitches. Thank you very much.

Fullsize 4 Door (FDAR)

San Francisco International Airport (SFO) on 09 Aug 2015

Customer rating:


Thank you for all your help this summer with our hire car, Everything was user friendly and the tips you gave me were invaluable. The car itself was a pleasure to drive and suited us very well. Picking up the car and dropping it off were incredibly easy. Thank you.

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 08 Aug 2015

Customer rating:


We will definitely be using US Car Hire again on our next family trip to the USA. Found the pricing very competitive and the booking process very easy to use via their website. Of importance to us, as a family, was the notification in the confirmation documentation of upselling by the car rental company. This was exactly as described upon car collection. We would think twice in renting from National again. Not too happy in paying a drop off fee at Orlando Airport and then finding we've been charged the drop off fee again, with additional fees, when returning the car back in Chicago. That's a fight with National on another day............... To summarise: PEOPLE GET USING US CAR HIRE.

Standard SUV (SFAR)

Los Angeles International Airport (LAX) on 08 Aug 2015

Customer rating:


Excellent vehicle.No problems using the self service terminals at your depot in Los Angeles.There were long queues for the rental desks so was grateful for being able to use the terminals.This is one of the main reasons I book through yourselves.Only downside was you turned the vehicle out without water in the windscreen washer reservoir.I filled it up before I returned it to Las Vegas depot.Many thanks for a great travel experience.

Mini Passenger Van (MVAR)

Orlando International Airport (MCO) on 08 Aug 2015

Customer rating:


collecting the car was nice and smooth after we entered all our details on line pre collection. The car was a little dirty inside with stained seats and cup holders still sticky from previous renter spilling drinks. other than the little things, the whole experience was very painless and it was nice not to be hassled by the rental agents for upgrades and extra cover

7 Seater Passenger Van (MVAR)

Daytona Beach International Airport (DAB) on 08 Aug 2015

Customer rating:


Excellent car very efficient service will definitely use alamo again

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 08 Aug 2015

Customer rating:


Smooth service car ready as we arrived at rental desk

15 Seater Passenger Van (FVAR)

Sanford International Airport on 08 Aug 2015

Customer rating:


Your service and booking were superb as always. However the vehicle was old, smelly and had various broken parts. I had two to choose from and picked the best of the two. One didn't even have a remote for the central locking which would have been a complete pain in the butt. We had constant warning lights for sensors for this and that and oil change warnings etc. However, the van started everytime and got us from A to B, but I would expect something a little newer and not as grubby for nearly £800

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 08 Aug 2015

Customer rating:


Good service and communication. Would definately use again.

7 Seater Fullsize SUV (FFAR)

Orlando International Airport (MCO) on 08 Aug 2015

Customer rating:


Again no problems smooth pick up no waiting Car was superb

Luxury SUV (LFAR)

Orlando International Airport (MCO) on 08 Aug 2015

Customer rating:


absolutely no problems. we used the Alamo kiosk which was very quick and easy to use. upon presentation of voucher at collection point we proceeded to collect car from the car pool. 2 mins later we drove away

7 Seater Fullsize SUV (FFAR)

Orlando International Airport (MCO) on 08 Aug 2015

Customer rating:


As usual the service was good,the car was very good. would recommend to my freinds.

Standard SUV (SFAR)

Fort Lauderdale International Airport (FLL) on 08 Aug 2015

Customer rating:


Once again another faultless rental with Alamo via US Car Hire. Used the automated kiosk and was away within 5 minutes to collect the car. No queue to be fair at Fort Lauderdale however at Orlando two weeks earlier I swear using the automated kiosk saved our family a two hour wait. Tip.....use the automated kiosks!!! Fully loaded car, plenty of poke if a little smaller than our previous SUV which was a Dodge Journey but adequate for 4 big cases and a couple of small bags.

Compact 4 Door (CDAR)

Orlando International Airport (MCO) on 08 Aug 2015

Customer rating:


All very easy and straightforward to pick up and drop off; the car was great.