What Do Our Customers Say?

7 Seater Passenger Van (MVAR)

Sanford International Airport on 08 Aug 2013

Customer rating:


The car hire experience was first class. there was no problems with pick up, useage or drop off. i would certainly recommend to friends and family

Intermediate 2 Door (ICAR)

Miami International Airport (MIA) on 08 Aug 2013

Customer rating:


Wonderful service and suchar a nice car

Intermediate SUV

Portland Airport (Oregon) (PDX) on 07 Aug 2013

Customer rating:


Price appeared to be good,however when I got to pick the vehicle up,i was asked for my credit card as I was the main driver.I was not aware I needed a credit as I had already paid using my wife's credit card,fortunately I had listed my wife as a driver,subsequently had to change to her name as she was only person with a credit card..this should have been made clear when taking original payment..yes I received an email stating this however the email was sent whilst I was in transit..also the pickup address was driftnet on the us hire site to that of the Alamo site..that issue also needs to be addressed

Compact 4 Door (CDAR)

Charlotte Douglas Airport (CLT) on 07 Aug 2013

Customer rating:


The service at Alamo was fast.

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 07 Aug 2013

Customer rating:


No comment. Was perfect

Intermediate SUV (IFAR)

Miami International Airport (MIA) on 07 Aug 2013

Customer rating:


The web site is great, the car was good, however two problems occurred. First, In Miami the automatic machine recognised my booking and took me through a long process to enter all my booking details, etc, etc and then at then end said it could not complete the transaction so I had to get in the long queue to get my car, a time waster. Secondly, the man at the desk was pressuring me to get other cover and showed no interest in actually helping me, no map or advice on how to get out of the airport to key largo. The person I talked to at the quiosk leaving the rental area told me to go on i95 rather than the turnpike. This resulted in huge traffic lines and an unnecessary long drive down to my destination.

Intermediate SUV (IFAR)

Orlando International Airport (MCO) on 07 Aug 2013

Customer rating:


The car was of very good quality and everything I needed from a hire car

Intermediate 2 Door (ICAR)

Sanford International Airport on 07 Aug 2013

Customer rating:


The Alamo sales staff at Sanford were not very friendly and obviously intent on trying to get us to upgrade to a more expensive car. as two female travellers we found this rather intimidating.

7 Seater Passenger Van (MVAR)

Sanford International Airport on 07 Aug 2013

Customer rating:


Hassle free, good value and really simple to pick up and return the car at the airport.

Intermediate SUV (IFAR)

Chicago - OHare Airport (ORD) on 07 Aug 2013

Customer rating:


Have used US Car Hire around 10 times over the years and have always had a good experience and great prices :)

Standard Convertible (STAR)

Las Vegas Airport (LAS) on 07 Aug 2013

Customer rating:


Everything was great. Polite helpfull with staff on pick up and return. Could not get better

7 Seater Fullsize SUV (FFAR)

Tampa Airport (TPA) on 06 Aug 2013

Customer rating:


2014 Model with only 1,000 miles on it. Very pleased with the service and car overall. Only drawback this time, which is the only time it has happened, was the poor attitude of the Alamo woman on the desk. Once again I was extremely pleased with the service provided by US Car Hire.

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 06 Aug 2013

Customer rating:


A very simple process resulting in the use of an excellent vehicle. Great job all round.

Intermediate SUV (IFAR)

Orlando International Airport (MCO) on 06 Aug 2013

Customer rating:


Collection and drop-off with Alamo at Orlando Airport went without a hitch - no queue and great service as usual!

7 Seater Fullsize SUV (FFAR)

Sanford International Airport on 06 Aug 2013

Customer rating:


Excellent communication prior to our holiday. Fast and efficient service from Alamo at Sanford Airport