What Do Our Customers Say?

Fullsize 4 Door (FDAR)

Orlando International Airport (MCO) on 24 Oct 2012

Customer rating:


As usual faultless experience. Following 10yrs plus of hire through you I give the process no thought. It just works. Delivery of hire details via email in time and correct. Dont change anything!!!!!

Standard SUV (SFAR)

Miami International Airport (MIA) on 24 Oct 2012

Customer rating:


I have rent cars in US and Sweden and always used Alamo´s service. I find it easy, low prices and good service. And don´t do any other choices. It´s easy to check in and out. Perfect for me.:)

15 Seater Passenger Van (FVAR)

Orlando International Airport (MCO) on 24 Oct 2012

Customer rating:


It was fortunate that you gave us the advice about the enhanced roadside assistance as the Alamo representative went to great lengths to try and sell us their insurance which you advised us not too. The rep also told us that the enhanced assistance would not cover us. Needless to say we didn't take out further insurance with them. The vehicle was good, but we had to find one of their representatives to explain certain points about it. e.g Could not find a handbrake but he explained and demonstrated what was called "The emergency brake". I felt that the Alamo rep was trying to get as much money out of us as possible, but then I suppose that's her job. She was very friendly though and also the drop off process was very easy

7 Seater Fullsize SUV (FFAR)

Orlando International Airport (MCO) on 23 Oct 2012

Customer rating:


Great car at a great price! Alamo's self service kiosk was a breeze and we got our car in minutes. Next time we go back to Florida we will use USCARHIRE.com

Compact 2 Door (CCAR)

Orlando International Airport (MCO) on 23 Oct 2012

Customer rating:


The car hire itself, which was genuinely fully inclusive with no extras to pay, was fantastic. I got exactly what I had ordered. The two downsides, although did not cause any major issues were firstly that the prepaid toll pass wasn't very obvious as I had to ask about it rather than be told and even then I was dubious having driven through a number of tolls about whether I would be charged correctly or just fined for failure to pay. Secondly, that the save time kiosk option simply didn't work. Despite the kiosk finding my booking and me attempting the process twice the kiosk insisted I go to the desk. This was exceptionally frustrating since the whole point was to avoid hassle after the long flight but in the end meant I still had to queue and have extras and upgrades offered to me. However, neither of these issues is a reflection on US Car Hire since they both relate to Alamo themselves. I will happily use US Car Hire for my next trip and will recommend it to others.

Intermediate 4 Door (IDAR)

Orlando International Airport (MCO) on 22 Oct 2012

Customer rating:


Very happy with Car and Service. The Alamo representative trying to oversell an upgrade, and more insurance was slightly annoying but apart from that very happy.

Fullsize 4 Door (FDAR)

San Francisco International Airport (SFO) on 22 Oct 2012

Customer rating:


it was not car available and I need to wait for it daily

Fullsize 4 Door (FDAR)

Orlando International Airport (MCO) on 21 Oct 2012

Customer rating:


Stress and trouble free experience

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 21 Oct 2012

Customer rating:


the car had not been cleaned sticky residue spilled over central dash unit parts of the movable seats broken and all 4tyres inflated to different levels with 2 of them well under safe driving levels on a plus note the self service machine worked well despite being told by staff that only US driving licence holders could use it

Fullsize 4 Door (FDAR)

Sanford International Airport on 21 Oct 2012

Customer rating:


Easy Transaction at Airport. Picked the car we wanted from a row.Car was like new.For the full 2 week holiday it was a plesure to drive, had full cruise control, radio selectors etc on steering wheel. Blue tooth for the phone. what more could you want.Power sockets in the back for the kids ipods etc:

7 Seater Fullsize SUV (FFAR)

Orlando International Airport (MCO) on 20 Oct 2012

Customer rating:


I was disappointed that I was unable to use the self service counter at Alamo. I phoned them up and they assured me that I was unable to do it unless I rented direct through Alamo.

Intermediate SUV (IFAR)

Orlando International Airport (MCO) on 20 Oct 2012

Customer rating:


Mycket bra och praktisk bil

Fullsize 4 Door (FDAR)

Miami International Airport (MIA) on 20 Oct 2012

Customer rating:


UScar Hire is the best!!!!!!!!

7 Seater Fullsize SUV (FFAR)

Orlando International Airport (MCO) on 20 Oct 2012

Customer rating:


We arrived to find the whle flight were all headed to Alamo. The self check in did not work - failed for all International customers. Caused huge delay and aggravation. Car was dirty.

Compact 4 Door (CDAR)

Miami International Airport (MIA) on 20 Oct 2012

Customer rating:


Unfortunately, though we had the Silver option, National did not allow us to opt for returning the car with a full tank, so we had to pay the official price for the full tank and return the car empty, which is much more expensive. Also the tire pressure was too low after one week, but we could fix that ourselves.