What Do Our Customers Say?

Standard Convertible (STAR)

Orlando International Airport (MCO) on 14 May 2014

Customer rating:


Everything went smoothly,no hassle,no fuss.excellent service from us car hire,had a Mustang,a great car.used us car hire for a number of years and will continue to do so.

Standard Convertible (STAR)

Sanford International Airport on 13 May 2014

Customer rating:


Easy, friendly, and efficient, what more could you ask for!

7 Seater Passenger Van (MVAR)

Buffalo Airport (BUF) on 13 May 2014

Customer rating:


Process was straight forward the car was in a nice clean condition.I suppose the only gripe was the lady behind the Alamo counter who was adamant I didn't have roadside assistance because I didn't buy it from her when I collected the car, even though I showed her the copy of the Enhanced Roadside Assistance certificate I purchased from you to cover the 2 vehicles I rented via you from Alamo she just wouldn't entertain it.

Compact 2 Door (CCAR)

Las Vegas Airport (LAS) on 12 May 2014

Customer rating:


This is our 2nd time for car hire with you at Las Vegas airport. very happy with the service and the car itself. We were talked into pre-paying for fuel and returning the car empty, wont be fooled again worked out more expensive.

Intermediate SUV (IFAR)

Tampa Airport (TPA) on 12 May 2014

Customer rating:


Quick and helpful service from the staff and car was good, only small issue was with the GPS hire which kept on freezing. Overall experience was good

7 Seater Fullsize SUV (FFAR)

Orlando International Airport (MCO) on 12 May 2014

Customer rating:


This is the 5th time I have used USCarhire. As usual, everything was very easy and straightforward. More importantly, once again, hiring my holiday car through USCarhire was definitely value for money ! I shall be using you again and recommending you to my friends.

Economy 2 Door (ECAR)

Vancouver International Airport (YVR) on 12 May 2014

Customer rating:


Found the service so far very good. You need better exposure in Australia - found you by chance. Including car insurance in USA is essential for non-USA citizens - Travel insurance is not enough.

Intermediate 2 Door (ICAR)

Orlando International Airport (MCO) on 11 May 2014

Customer rating:


Chrysler town & country was parked in the intermediate section asked an employee if this was the intermediate section and was told yes loaded up cases and my son got to the gate and was informed that I would have to pay $35 per day told him no way would I pay that. I had my son standing on the roadway next to the car whilst cars were passing while the employee took the car back & replaced it for another. Which is unacceptable.

Standard Convertible (STAR)

Miami International Airport (MIA) on 11 May 2014

Customer rating:


Perfect, I used the Alamo Save Time option, it took me 2 minutes! 5 Mustangs were available, all in a good condition

7 Seater Passenger Van (MVAR)

Denver Airport (DEN) on 10 May 2014

Customer rating:


No problems at all picking the car up at Denver airport. Good car , clean and well maintained! Drop off at Las Vegas was an easy too. I will use your company again next time.

Intermediate 2 Door (ICAR)

Orlando International Airport (MCO) on 10 May 2014

Customer rating:


Excellent service once again

Compact 2 Door

Orlando International Airport (MCO) on 10 May 2014

Customer rating:


This is the fourth time I have hired a vehicle through US Carhire. I have always been more than happy with the booking process and the collection of the vehicle has always went smoothly. Any queries are always responded to very promptly. Would highly recommend.

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 10 May 2014

Customer rating:


Used kiosk, very quick, simple, looking forward to next time

8 Seater Passenger Van (SVAR)

Sanford International Airport on 10 May 2014

Customer rating:


Overall experience was very good. Only slight criticism was that the 8th seat of our vehicle was really only a half seat. We would have liked to know that beforehand.

Standard Convertible (STAR)

Orlando International Airport (MCO) on 10 May 2014

Customer rating:


I signed up to save time to beat the counter hassle, having spent 2 hours clearing immigration I thought it would be as simple as advertised on the web site but when I tried to use the counsel it would not allow me to,so I approached who I thought was a manager at the counter and was told that I would have to join the line which took another 20 mins with repeated questions of do you want to upgrade would you like a gps and would you like to upgrade, the whole idea of spending the time and energy filling out the forms and giving all my details up front is that I would not have to wait in a long line then to top it all when I went to pick up the car the choice I had was no choice because there was only one car left the only saving grace was the lovely lady in parking area who help me out and upgrade me for free but I feel really let down I doubt that I will use Alamo in the near future as we travel a lot abroad and car hire all the time