What Do Our Customers Say?

Economy 2 Door (ECAR)

San Jose International Airport (SJC) on 21 Mar 2016

Customer rating:


So straight forward, great price and car was perfect. Thanks.

Standard Convertible (STAR)

Los Angeles International Airport (LAX) on 20 Mar 2016

Customer rating:


All went smooth,had a problem with first car but was changed without question,highly recommended.

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 20 Mar 2016

Customer rating:


Only issue was that there were only 2 qiosks and 1 was not working so small queue but other than that worked perfectly, I never use anyone else for US car hire and this was probably my 12th or 13th time using your service

7 Seater Fullsize SUV (FFAR)

Orlando International Airport (MCO) on 19 Mar 2016

Customer rating:


Excellent as always. (We're repeat customers) Got an upgrade this time. Result!

7 Seater Fullsize SUV (FFAR)

Orlando International Airport (MCO) on 19 Mar 2016

Customer rating:


Brilliant!! All hidden costs included in the price.

Intermediate 4 Door (IDAR)

Orlando International Airport (MCO) on 19 Mar 2016

Customer rating:


Good apart from we were told hire included extra drivers. On going to add husband to agreement was told would be extra.

Fullsize 4 Door (FDAR)

Tampa Airport (TPA) on 19 Mar 2016

Customer rating:


You guys made it super super easy to hire our car in the US.

Fullsize 4 Door (FDAR)

Tampa Airport (TPA) on 19 Mar 2016

Customer rating:


You guys made it super super easy to hire our car in the US.

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 19 Mar 2016

Customer rating:


Easy and efficient

Standard SUV (SFAR)

Orlando International Airport (MCO) on 19 Mar 2016

Customer rating:


From the quote, to booking the car, the collection and it's return was very straight forward. The car itself was excellent. Clean, fuelled, very spacious and comfortable with lots of options. I also took the option of additional emergency roadside cover for peace of mind. A couple of points I would like to raise are only to do with the SAT Nav: 1- The collection and payment of Sat Nav at the exit booth made the departure from the airport a lot more stressful than needed be. We were in the exit queue for at least 40 minutes waiting for every other car to complete a transaction of some sort. This would have been easier to have organised when we got to the car collection point. Peoples patience were starting to thin by the time we got near the exit which perhaps could have been avoided. 2- Again the Sat Nav proved a nuisance not only because the speed was set to KPH (which we changed),the Sat Nav kept falling off the bracket and I nearly lost it out of the window. 3- The return of the Sat Nav could have been explained better, as it was I found someone who told me to leave it in the vehicle. Minor points to what was an exceedingly good experience. I will certainly recommend and use your services in the future. Many thanks.

Compact 4 Door (CDAR)

Orlando International Airport (MCO) on 19 Mar 2016

Customer rating:


Great hire experience. No difficulties what-so-ever. Use of the Alamo Kiosk greatly speeded up collection of the car. We have used US Car Hire many times and it remains our number one choice in car rental.

Standard SUV (SFAR)

Orlando International Airport (MCO) on 19 Mar 2016

Customer rating:


Couldn't have been easier. We checked in with Alamo online & when we got to Orlando we were sent straight out to the car park, given a choice of car & we were off! Highly recommended

Intermediate 4 Door (IDAR)

Miami International Airport (MIA) on 19 Mar 2016

Customer rating:


Overall good. Car was in excellent condition, clean. Customer friendly. Provide the information needed.

7 Seater Passenger Van (MVAR)

San Francisco International Airport (SFO) on 19 Mar 2016

Customer rating:


It was a big surprise found that Alamo made additional charges when at the beggining you said us that all the charges were included

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 18 Mar 2016

Customer rating:


Great booking can defiantly recommend this site only thing when we arrived home Alamo had charged us a small amount not sure what for and they are slow to respond