Log on to your account and access your saved quotes and your orders.
Florida Hire Car

US Car Hire

For all your Florida car hire, California car hire, rest of US car hire and car rental in the rest of the world. Hassle free car rental at competitive rates.


Feedback from some of our existing car hire customers - Page 1

Below is a selection of comments received from some of our customers. We pride ourselves with our high level of customer service compared to other car rental agencies. As a result, combined with excellent rates and knowledgeable staff, we have a large core of very happy and repeat car hire customers. We encourage you to email us using the form at the bottom of this page with your comments about us.

Another faultless car hire and Carolyn has been terrific as usual. I look forward to booking for 2023 soon


Peter Henley

Added on: 15 May 2022

Extremely helpful customer service, very impressed so far
Gary Furness

Added on: 09 May 2022

Great service from the uscarhire.com team from initially getting me a better quote than I could find on the web page through to getting a refund when I had to cancel at short notice due to a family emergency.

Couldn’t ask for better service and I will be sure to use again in the future.
Gerard Travers

Added on: 04 May 2022

I can totally recommend US Car hire. We have hired cars from them in the past and everything has been fine. They were so helpful when we had to cancel twice due to the COVID situation. Carolyn responded to my email the same day and transferred our breakdown cover to our new booking. So helpful. Looking forward to our next trip!
Michelle Agombar

Added on: 04 May 2022

Have always used UScarhire.com over the last 15 years or so for trips all over USA as they consistently provide the best prices with everything you need- no need to add any extra charges when you collect the car.
The customer service has always been spot on. On my recent booking, Carolyn was particularly efficient and helpful.
Frank McRae

Added on: 01 May 2022

I‚ve been using U.S. Car Hire for the last 10 years.

I‚ve always found their prices to be competitive but above all their customer service is second to none.

They are always friendly, professional and quick to respond.

I would like to say a special thank you to Carolyn for her help with this years booking which has been changed a number of times.

I hope to be using U.S. Car Hire for another 10 years (at least).
Alan

Added on: 29 Apr 2022

Would recommend highly to anyone from the UK and Ireland. Excellent customer service and great value.
Stephen Doherty

Added on: 26 Apr 2022

Sent query to company regarding drivers and insurance. I received swift and very clear response from Carolynn. Excellent service. Thank you.
Jimmy

Added on: 22 Apr 2022

First class service from Carolyn at US Carhire. Very prompt and helpful responses to all my questions.
John Hancock

Added on: 28 Mar 2022

Excellent service from Carolyn Parry - she has gone the extra mile for us! Quickly responding to my questions
Lynne wa

Added on: 16 Mar 2022

Excellent service from Carolyn Parry - she has gone the extra mile for us! Quickly responding to my questions
Lynne wa

Added on: 15 Mar 2022

Our family have been travelling to the US for the last 15 years or so and have been using Uscarhire for sometime. We are booked again this year and were really struggling with our requirements this year plus the significant increase in hire costs. A single email to the info and I was sorted, great service and reduced my costs relative to some of my other quotations. I would highly recommend for anyone looking to hire a vehicle in the US, also you don’t get pestered at the desk to upgrade your insurance when you get there.
Gavin Stewart

Added on: 07 Mar 2022

Our family have been travelling to the US for the last 15 years or so and have been using Uscarhire for sometime. We are booked again this year and were really struggling with our requirements this year plus the significant increase in hire costs. A single email to the info and I was sorted, great service and reduced my costs relative to some of my other quotations. I would highly recommend for anyone looking to hire a vehicle in the US, also you don’t get pestered at the desk to upgrade your insurance when you get there.
Gavin Stewart

Added on: 07 Mar 2022

Once again Carolyn came to our rescue with a last minute car hire, the service from us car hire is always top class and any questions or issues are speedily dealt with
Eric

Added on: 03 Mar 2022

Once again Carolyn came to our rescue with a last minute car hire, the service from us car hire is always top class and any questions or issues are speedily dealt with
Eric

Added on: 03 Mar 2022

Once again Carolyn came to our rescue with a last minute car hire, the service from us car hire is always top class and any questions or issues are speedily dealt with
Eric

Added on: 03 Mar 2022

I have booked hire vehicles with US Car Hire for many years. When I arrive at an airport to pick up a vehicle, there has never been any query over the voucher that they have provided with all insurances etc covered. It is also very useful to have the cost fixed and payable in GBP£.

I recently needed to cancel two bookings associated with one holiday (vacation) and their administration was first class with full refund for both received back onto my credit card within a few days. I feel very comfortable and confident booking with US Car Hire and plan to book with them again on my next trip.
Kevin Stephens

Added on: 01 Mar 2022

Great speedy service every time
NormanGraham

Added on: 28 Feb 2022

Great and simple booking process, very competitive prices. Carolyn was really great and helpful in responding to our little queries.

Recommended 👍
John Rigg

Added on: 13 Feb 2022

Great and simple booking process, very competitive prices. Carolyn was really great and helpful in responding to our little queries.

Recommended 👍
John Rigg

Added on: 13 Feb 2022

What can I say, for personal reasons I needed to cancel and rebook, Carolyn was an absolute superstar, lots of patience, efficiency and professionalism coupled with empathy, have used UScarhire for many years, they are truly the best in the business, thankyou
Adrian Harvey

Added on: 31 Jan 2022

I have used this company since I first heard of them in the 90s. Wouldn’t use any other when travelling to Florida. First class service and great prices
Jan

Added on: 21 Jan 2022

Great service and fast respond to an inquire .
Virginia Mena

Added on: 10 Jan 2022

I have used US CARHIRE for many a year and thoroughly recommend them, the cars are a delight and the service is superb, thank you Carolyn always so helpful.

Frank T. From the UK.
Frank Terdrey

Added on: 09 Jan 2022

Thank you Carolyn for your prompt attention in adding our flight number to my car hire booking.
Graeme Tait

Added on: 07 Jan 2022

Thank you for your help re missing the line with Dollar I asked the Question and you replied within the hour and that was at 5am US time very impressed and will definitely use USCARHIRE.com again.
Graham Mathieson

Added on: 28 Dec 2021

Have used Uscarhire probably for the last 20 years for our car hire and always found them to provide an excellent service.


Ian Taylor

Added on: 17 Dec 2021

HI,



I WAS LOOKING FOR SOME INFORMATION ON TOLL WHILE IN BOSTON ON MY CAR RENTAL AND GOT VERY QUICK RESPONSE,



GREAT SERVICE,
paddy grundy

Added on: 10 Nov 2021

I have just booked with us car hire for the 4th time Carolyn Parry couldnt be anymore helpful and patient with all my questions

I wouldnt hesitate to recommend her or this company

They are also one of the only companys I have found that include everything you need insurance wise


Jacqueline Fairminer

Added on: 01 Nov 2021

First class company to deal with never had any problems with them i alway used them when in Orlando
Neil Heathcock

Added on: 21 Oct 2021

Send Us Your Comments