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US Car Hire

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Feedback from some of our existing car hire customers - Page 22

Below is a selection of comments received from some of our customers. We pride ourselves with our high level of customer service compared to other car rental agencies. As a result, combined with excellent rates and knowledgeable staff, we have a large core of very happy and repeat car hire customers. We encourage you to email us using the form at the bottom of this page with your comments about us.

Just wanted to thank Roulla and co for the excellent help provided in rescheduling our car hire after cancelled flight due to the Volcanic Ash. We were concerned that we would loose our prepaid car hire but it was efficiently transfered to another date to match our rescheduled flight.Thanks
Kv & Annette McNally

Added on: 24 Apr 2010

Superb service,i cant thank Roger and staff highly enough for rearranging our dates,due to flight cancellation. I will recommend this site to anyone booking car hire, and villas.
Many Thanks
Eddie Mc Gladrigan
Eddie Mc Gladrigan

Added on: 24 Apr 2010

Thank you for your excellent service and communication. You were also the cheapest car hire on the internet for the vehicle we needed. We rented a Dodge Caravan for 7 people with Budget at Orlando airport. Everything went to plan when we went to collect the van. Budget offered extra insurance that we declined as we had paid in full with US car hire. We were given a brand new vehicle with low mileage and everything was perfect. There were no extra charges and no issues with pick up or drop off. I would highly reccommend your company and would definately book with you again. Thank you, Nicky Cole, Canada
Nicky Cole

Added on: 24 Apr 2010

What with the recent Volcanic Ash situation it is a pleasure to deal with a company that can adapt in an efficent manner to my changing travel plans. I have not even got to Las Vegas yet but based on the service so far would have no hesitation to use these guys again. Thanks
David Thornley

Added on: 22 Apr 2010

Unfortunately earlier in the week I had to cancel my original booking. I was very impressed with how quickly this was dealt with. Once again today I rebooked and had a question to ask and again this was dealt with very quickly. Thank you after a very stressful week I do appreciate the great service you provide.
Mrs Lynda castle

Added on: 22 Apr 2010

The fact that I am now using US CAR HIRE for my 5th time in the past 4 years speaks volumes for the service received. I have had to rebook my flights due to the volcanic ash and Roulla could not have been more helpful in getting my Car Hire booking moved to correspond with my new flights, even though I only found out my flight was cancelled 15 hours before I was due to depart for Orlando.
Alan Jeffrey

Added on: 21 Apr 2010

Would just like to say about the excellent service I have received from US carhire with all the problems and cancellations of flights. Thank you for your help and the ease with which the transfer of dates and airports were handled. Shame other companies cant do the same. I will certainly refcommend your site to all my friends. Caroline
caroline thacker

Added on: 20 Apr 2010

UScarhire have been sooo helpful over this current crisis. I have always used them for Florida and will continue to do so. Great job guys!
John & Joyce Stewart

Added on: 19 Apr 2010

Every trip we make to Orlando we use you and for years now we have recommended you to friends. Never had a problem.

Claire Wintle

Added on: 19 Apr 2010

Many thanks for all your help during the vocano shambles. Despite our not being able to give you definite information you managed to keep our booking active and then amend it to the new dates. Well done.
David Wightman

Added on: 19 Apr 2010

Even in these difficult times of all flights being cancelled we have had the usual, prompt, helpful, and efficient response. Thank you very much.
Lynne Temple

Added on: 18 Apr 2010

Excellent service. Quick to solve any kind of problems.
eugenia cervera

Added on: 18 Apr 2010

Thankyou for a prompt reply and sorting out the change of date and Airport in these troubled times with the Volcanic ash problem.
William Joy

Added on: 18 Apr 2010

I have used uscarhire in the past and was very impressed,great prices,efficient and pleasant service.went with them again this year volcano stopped our trip but what a fantastic service to help us out with unfortunate cancellation.This is the company to go with for ultimate peace of mind.
Chris Nuttall

Added on: 18 Apr 2010

Despite all the problems caused by the Volcano you have come up trumps yet again and provided fantastic service in changing my booking dates at extremely short notice. I would reccomend you to anyone.
Martyn Thorley

Added on: 18 Apr 2010

First time I have used your company and have already booked second time! Had terrible trouble with bad weather in Jan 10 flight cancelled twice 3rd time lucky, car rebooked refund received 1st time then delayed by a day, all sorted by email, very helpful staff, well impressed and on top of that cheaper than Alamo themselves so keep it up! would recommend your company to anyone that asks.
Alan Scott

Added on: 02 Feb 2010

Exellent prompt service,a last minute change of pick up and drop of point was arranged without any fuss. Using the Budget fast pick up we were on our way within 15 minutes of arriving at the booth.The best value for money I could find anywhere,I will definitely use them again and would recommend them to anyone. Thank you.
Shaun Fortes

Added on: 30 Jan 2010

Thank you for outstanding service, again. This was my (I think) 4th time I used www.uscarhire.co.uk. Next time, for sure, again!
Hubert
Hubert Geelen

Added on: 23 Nov 2009

Thank you for arranging car hire in Florida with Budget. From the first booking form to returning the car and all the questions inbetween, everything was spot on. A brilliant company with staff to match. We will be using you every time from now on.

Terry Mitchell
Terry Mitchell

Added on: 07 Nov 2009

I am impresed with all the help Mr. Roger Parry has given me, I made a mistake in my dates and he helped me very fast and with a very good atitude, thank you very much!!! and congratulations. I will recommend you with all my friends and familly.
best regards
Jose Camara
Jose Camara

Added on: 13 Oct 2009

I am impresed with all the help Mr. Roger Parry has given me, I made a mistake in my dates and he helped me very fast and with a very good atitude, thank you very much!!! and congratulations. I will recommend you with all my friends and familly.
best regards
Jose Camara
Jose Camara

Added on: 13 Oct 2009

Hi thanks for your quick reply,I‚m very impressed with your service
regards Dave
david huxter

Added on: 03 Oct 2009

Just wanted to say a big thank you for your service. I would definitely use "uscarhire.co.uk again! The price was exceptional and I received my voucher very quickly.. no hidden fees was a big plus as well! Living in Canada is great but our car rental prices are outrageous! Thanks for helping my "budget" while I was on holidays!!
L. Neil (Canada)

Added on: 23 Sep 2009

HAVE JUST BOOKED MY CAR HIRE IN FLORIDA FOR THE FOURTH YEAR IN A ROW. THIS COMPANY ARE VERY HELPFUL AND PRICE COMPETATIVE.THANKS
IAN COULSON

Added on: 13 Sep 2009

I had been enquiring in vain about the regulation for tourist driving licence for car rental in USA. You are the only one who has confidently informed me that all I need is a valid drivers licence in English language. Thanks for saving me from buying an online IDP for $100. Will update after my vacation
Dr Arun Prasad

Added on: 07 Sep 2009

Excllent service for many years. Just knowing you will be well looked after makes a huge difference to our holiday. Cant recommend usacarhire highly enough.
Paul Boland

Added on: 31 Aug 2009

1st Class Service. Nothing is too much trouble, communication is excellent and US offer very competitive rates. We have just returned from 3 weeks in Tennessee, with 2 vehicles booked - absolutely faultless!

Thank you

Gordon Furness
Gordon Furness

Added on: 18 Aug 2009

"Does what it sais on the tin" always helpful and always the best deal around,wouldn‚t go anywhere else.
Mike Mackay

Added on: 16 Aug 2009

A big thank you for an excellent service. Having accidentally booked the wrong dates for our hire and only noticing a couple of days before our departure, Roger managed to sort it out quickly and alleviated a lot of stress. Highly recommended!
Chris Douglas

Added on: 27 Jul 2009

Very quick to respond to questions.
I have given your address to my friends
Brian Crabbe

Added on: 25 Jul 2009

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