Feedback from some of our existing car hire customers - Page 5

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I can totally recommend US Car hire. We have hired cars from them in the past and everything has been fine. They were so helpful when we had to cancel twice due to the COVID situation. Carolyn responded to my email the same day and transferred our breakdown cover to our new booking. So helpful. Looking forward to our next trip!
Michelle Agombar

Have always used UScarhire.com over the last 15 years or so for trips all over USA as they consistently provide the best prices with everything you need- no need to add any extra charges when you collect the car.
The customer service has always been spot on. On my recent booking, Carolyn was particularly efficient and helpful.
Frank McRae

I‚ve been using U.S. Car Hire for the last 10 years.

I‚ve always found their prices to be competitive but above all their customer service is second to none.

They are always friendly, professional and quick to respond.

I would like to say a special thank you to Carolyn for her help with this years booking which has been changed a number of times.

I hope to be using U.S. Car Hire for another 10 years (at least).
Alan

Would recommend highly to anyone from the UK and Ireland. Excellent customer service and great value.
Stephen Doherty

Sent query to company regarding drivers and insurance. I received swift and very clear response from Carolynn. Excellent service. Thank you.
Jimmy

First class service from Carolyn at US Carhire. Very prompt and helpful responses to all my questions.
John Hancock

Excellent service from Carolyn Parry - she has gone the extra mile for us! Quickly responding to my questions
Lynne wa

Excellent service from Carolyn Parry - she has gone the extra mile for us! Quickly responding to my questions
Lynne wa

Our family have been travelling to the US for the last 15 years or so and have been using Uscarhire for sometime. We are booked again this year and were really struggling with our requirements this year plus the significant increase in hire costs. A single email to the info and I was sorted, great service and reduced my costs relative to some of my other quotations. I would highly recommend for anyone looking to hire a vehicle in the US, also you don’t get pestered at the desk to upgrade your insurance when you get there.
Gavin Stewart

Our family have been travelling to the US for the last 15 years or so and have been using Uscarhire for sometime. We are booked again this year and were really struggling with our requirements this year plus the significant increase in hire costs. A single email to the info and I was sorted, great service and reduced my costs relative to some of my other quotations. I would highly recommend for anyone looking to hire a vehicle in the US, also you don’t get pestered at the desk to upgrade your insurance when you get there.
Gavin Stewart

Once again Carolyn came to our rescue with a last minute car hire, the service from us car hire is always top class and any questions or issues are speedily dealt with
Eric

Once again Carolyn came to our rescue with a last minute car hire, the service from us car hire is always top class and any questions or issues are speedily dealt with
Eric

Once again Carolyn came to our rescue with a last minute car hire, the service from us car hire is always top class and any questions or issues are speedily dealt with
Eric

I have booked hire vehicles with US Car Hire for many years. When I arrive at an airport to pick up a vehicle, there has never been any query over the voucher that they have provided with all insurances etc covered. It is also very useful to have the cost fixed and payable in GBP£.

I recently needed to cancel two bookings associated with one holiday (vacation) and their administration was first class with full refund for both received back onto my credit card within a few days. I feel very comfortable and confident booking with US Car Hire and plan to book with them again on my next trip.
Kevin Stephens

Great speedy service every time
NormanGraham

Great and simple booking process, very competitive prices. Carolyn was really great and helpful in responding to our little queries.

Recommended 👍
John Rigg

Great and simple booking process, very competitive prices. Carolyn was really great and helpful in responding to our little queries.

Recommended 👍
John Rigg

What can I say, for personal reasons I needed to cancel and rebook, Carolyn was an absolute superstar, lots of patience, efficiency and professionalism coupled with empathy, have used UScarhire for many years, they are truly the best in the business, thankyou
Adrian Harvey

I have used this company since I first heard of them in the 90s. Wouldn’t use any other when travelling to Florida. First class service and great prices
Jan

Great service and fast respond to an inquire .
Virginia Mena

I have used US CARHIRE for many a year and thoroughly recommend them, the cars are a delight and the service is superb, thank you Carolyn always so helpful.

Frank T. From the UK.
Frank Terdrey

Thank you Carolyn for your prompt attention in adding our flight number to my car hire booking.
Graeme Tait

Thank you for your help re missing the line with Dollar I asked the Question and you replied within the hour and that was at 5am US time very impressed and will definitely use USCARHIRE.com again.
Graham Mathieson

Have used Uscarhire probably for the last 20 years for our car hire and always found them to provide an excellent service.


Ian Taylor

HI,



I WAS LOOKING FOR SOME INFORMATION ON TOLL WHILE IN BOSTON ON MY CAR RENTAL AND GOT VERY QUICK RESPONSE,



GREAT SERVICE,
paddy grundy

I have just booked with us car hire for the 4th time Carolyn Parry couldnt be anymore helpful and patient with all my questions

I wouldnt hesitate to recommend her or this company

They are also one of the only companys I have found that include everything you need insurance wise


Jacqueline Fairminer

First class company to deal with never had any problems with them i alway used them when in Orlando
Neil Heathcock

I have had to cancel my car three times due to usa restrictions. This must cause problems, but my email is answered right away. Iam again given my refund.

Excellent service and will be rebooking for next june.


ron wilks

I highly recommend US Car Hire because as well as up front all inclusive pricing that is always very competitive, the customer service department, especially Carolyn Parry, add gold standard customer service value that quite honestly is benchmark standard. It is so reassuring to know that somebody trustworthy is at the end of any potential problem that can’t be solved on the website.
Geoff Fell

I highly recommend US Car Hire because as well as up front all inclusive pricing that is always very competitive, the customer service department, especially Carolyn Parry, add gold standard customer service value that quite honestly is benchmark standard. It is so reassuring to know that somebody trustworthy is at the end of any potential problem that can’t be solved on the website.
Geoff Fell