Feedback from some of our existing car hire customers - Page 11

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We had booked a car for a visit to Houston to visit our family but had to cancel due to our family loosing their home following Hurricane Harvey. When I contacted US Car Hire to cancel, the kindness & speed of service was exemplary and I received a full refund within 12 hours. I now have booked for another trip and have had to alter my itinerary and the speed of response and service was again the best.
David Hurley

Booking this car was very easy keith Gibson
keith gibson

I`ve booked again with US Car Hire for summer 2018, as they are the best for value and reliability. I have proven this over many years, as to the quality of their staffing in relating to customers. John S.
John Swann

I have used US car hire a few times now and have been very impressed

Whenever I have had a question they always help me out , especially a Carolyn Parry who has answered my queries more than once

I have told friends about them and will continue to use them , over the years have had various problems in the US with car hire company‚s but this company are great
Jackie fairminer

Excellet rates for Florida car hire. Very helpful with prompt replies to email queries.

Highly recommended!
Geoff Seed

I have used US Carhire for several years now, and their all-inclusive rates lead the industry. Not only that, their customer service has been exceptional - re-assuring when there are so many potential pitfalls in hiring a rental vehicle.
Glenn Pennington

Hi I recently was dealing with your college by the name of Carolyn Parry who was very very professional efficient and pleasant to deal with she sorted out my issue and put me at ease regarding my upcoming car hire booking I will be recommending UScarhire in the future and I look forward to dealing with US carhire again superb service thank you.
Brian W Redmond

Hi I recently was dealing with your college by the name of Carolyn Parry who was very very professional efficient and pleasant to deal with she sorted out my issue and put me at ease regarding my upcoming car hire booking I will be recommending UScarhire in the future and I look forward to dealing with US carhire again superb service thank you.
Brian W Redmond

So impressed with response to our query. Speedily resolved and friendly service. Would certainly not hesitate to recommend to others.

Barbara & Dave.
barbara strudwick

Top class service thank you very much
Neil Heathcock

Quick service and response on my request for cancellation of an order
Willem Hagman

US Car Hire are my first call when I look at car rentals in the USA. I require hand controls, and they are always helpful in sorting it out. Whenever I have emailed them with a question or a query, I am responded to quickly.
David Bromley

Have used this website many times and they are fantastic and would highly recommend them to everyone I know
John

This is the 2nd time I have used this company and they have been very helpful and nothing is too much trouble will be using them again




Jackie fairminer

No problems, excellent service by Alamo as I have found over several years.
Clare Reeves

Very quick action linked to an email I sent

Thank you and congratulations

Rgds
Demoulin

Great Service!!
Gerardo Nevarez Cervera

Had a few questions from previous experience of car hire companies which was answered clearly & promptly, I’m pleased Iv completeld my booking & looking forward to peace for my car hire
Jean

Thank you for you quick response to my queries & am happy, so can now book my car hire with you
Jean green

Fantastic service, renting a car for 70 days for our dream “American Roadtrip “ we got an outstanding price and brilliant customer service, we strongly recommend USCarHire.com
Wanda Armstrong-Bridges

I’ve just booked a car for summer 2018, with uscarhire. This is a company I can fully trust to provide excellent and affordable rental deals! Well done again uscarhire!!
Wilnor

This company are GREAT! Not only are the prices much cheaper than going direct to the car rental company itself, but their customer service when our driver took I‚ll was fantastic. I will alway use this company for future trips.
Mary Kerr

I am a customer for many years of uscarhire, because they are the best
Fabio

US Car Hire always delivers prompt replies to email inquiries and works quickly to resolve any issues you may have. They are very accommodating in ensuring that your car rental experience is a smooth and seamless one.
L Parsard-Hunter

US Car Hire always delivers prompt replies to email inquiries and works quickly to resolve any issues you may have. They are very accommodating in ensuring that your car rental experience is a smooth and seamless one.
L Parsard-Hunter

The response from US CAR HIRE to two requests for written confirmation about returning vehicle early, was nothing but EXCELLENT. I have rented vehicles from yourselves on many occasions. Keep up the great work.
Ron

The response from US CAR HIRE to two requests for written confirmation about returning vehicle early, was nothing but EXCELLENT. I have rented vehicles from yourselves on many occasions. Keep up the great work.
Ron

Recently booked a car rental through uscarhire for Omaha Nebraska and after renting cars in the USA for many years I couldn’t believe how smoothly everything went from the initial booking to collecting the car at the Alamo desk.

No pressure there after a long flight as everything I needed was included and I have always liked Alamo anyway.

The vehicle was clean and well presented and I had a choice of three vehicles.

Compared to our last visit when we rented with Avis through British Airways at Chicago O Hare when the vehicle was high mileage, dirty and they tried to charge me for things I wasn’t even offered when collecting so I will never uses them again.

This time when booking I did take the optional cover for windscreen and tyre damage for about three dollars a day which I thought was a fair price.

I can thoroughly recommend uscarhire for their honest, easy to understand charges with NO hidden costs.
Roger Smith

Recently booked a car rental through uscarhire for Omaha Nebraska and after renting cars in the USA for many years I couldn’t believe how smoothly everything went from the initial booking to collecting the car at the Alamo desk.

No pressure there after a long flight as everything I needed was included and I have always liked Alamo anyway.

The vehicle was clean and well presented and I had a choice of three vehicles.

Compared to our last visit when we rented with Avis through British Airways at Chicago O Hare when the vehicle was high mileage, dirty and they tried to charge me for things I wasn’t even offered when collecting so I will never uses them again.

This time when booking I did take the optional cover for windscreen and tyre damage for about three dollars a day which I thought was a fair price.

I can thoroughly recommend uscarhire for their honest, easy to understand charges with NO hidden costs.
Roger Smith

Hi, thank you so much for your professional approach to the problem with my 2nd booking, it has been a real pleasure dealing with you. I have no worries in recommending you to my colleagues and friends.
Nick Sarraf