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Florida Hire Car

US Car Hire

For all your Florida car hire, California car hire, rest of US car hire and car rental in the rest of the world. Hassle free car rental at competitive rates.


Feedback from some of our existing car hire customers - Page 17

Below is a selection of comments received from some of our customers. We pride ourselves with our high level of customer service compared to other car rental agencies. As a result, combined with excellent rates and knowledgeable staff, we have a large core of very happy and repeat car hire customers. We encourage you to email us using the form at the bottom of this page with your comments about us.

Thanks Roulla for the excellent customer service. Much appreciated
John Cleland

Added on: 12 Feb 2015

Somehow my booking was duplicated, but after a email, it was sorted out quickly

Thanks
Colette Cleveland

Added on: 10 Feb 2015

Just returned from another trip to Orlando and my third rental with you and Alamo.

Would I rent in future from anyone else? why would I even consider it.

Brilliant service as ever.

Thank you
Paul

Added on: 07 Feb 2015

Just returned from another trip to Orlando and my third rental with you and Alamo.

Would I rent in future from anyone else? why would I even consider it.

Brilliant service as ever.

Thank you
Paul

Added on: 07 Feb 2015

Not only are the rental rates great but the customer service is the best you‚ll ever find. Thank you for another great rental experience!
Jim Russell

Added on: 04 Feb 2015

Excelente servicio. Sin sorpresas!!
Remmi Dominguez

Added on: 03 Feb 2015

Everthing was great¡¡¡¡ I rent with you all the time...
Ramon Matos

Added on: 31 Jan 2015

Thank you for your excellent service once again. We have always received a very high standard of service from US car hire. After completing the feedback form you forwarded this onto Alamo who took prompt action to look into the issues we experienced and responded favourably. Many thanks, we would definitely recommend and would not hesitate to use you again in the future.
N D Wright

Added on: 26 Jan 2015

I have used uscarhire for a number of years and always recommend them to friends. The personal service which they provide is second to none. They simply, never disappoint. It is always so reassuring when embarking on a trip that they will help if required.

Excellent company, I would never use anyone else.


Angela Norris

Added on: 25 Jan 2015

I have used uscarhire for a number of years and always recommend them to friends. The personal service which they provide is second to none. They simply, never disappoint. It is always so reassuring when embarking on a trip that they will help if required.

Excellent company, I would never use anyone else.


Angela Norris

Added on: 25 Jan 2015

Thanks for the quick service from your team , have had a bad experience the last three occasions we have rented . Budget and Alamo just hope when we turn up at the Alamo desk this time I get the service you expect for the money you pay and no aggressive sales and the vehicle is not filthy as last one was . This is why I always try to do some homework and reviews of uk middle team.
Denis cranny

Added on: 17 Jan 2015

Great, quick customer service. I was very impressed!
Marcin

Added on: 14 Jan 2015

Testimonial: I am normally highly sceptical about the base price quoted by car rental agencies as there are so many hidden costs in the end. I have also yet to take my trip, but I have been thoroughly impressed with Roulla Dicarlo in customer services. She has answered my many questions promptly and thoroughly. I truly believe there will be no extras when I do rent my car. When this does happen, I will only be using US Car Hire going forward. The prices are also competitive.
Raymond Sagayam

Added on: 14 Jan 2015

Roulla has shown me excellent customer service throughout my booking process. I have unfortunately had to make numerous changes to my booking but nothing was too much for Roulla. The amendments were free of charge which really helps. Roulla‚s response times were super fast and I got email confirmation of every amendment to avoid any ambiguity. I am looking forward to my holiday in Florida with the peace of mind that Roulla from US car Hire has already been so efficient. Thank you!!
Karen OConnor

Added on: 12 Jan 2015

Most impressed with your excellent service in dealing with our booking. Thank you
Pam Vinnicombe

Added on: 09 Jan 2015

Great service You Guy‚s help to get my refund back from a car rental company that had charged my card for something I had not known about...may thanks...
Pete Burns

Added on: 03 Jan 2015

This is the 6th time using uscarhire.com. They provide a no hassle easy to book and even easier to collect car hire service without all the pressure selling at the destination airport. Excellent company. Many thanks
Rob D Hampshire England.
Robert Dance

Added on: 31 Dec 2014

I use this company every time I have fly drives in florida-they have never let me down offer consistant priceing and have always answered any questions I may have..they have also sorted out issues I may have encountered. ..an excellent service provided would fully recommend to anybody...
andrew hulbert

Added on: 30 Dec 2014

Thank you for your prompt response to my email. Very impressed.
Gordon Hiscox

Added on: 28 Dec 2014

Thank you for your prompt response to my query. I accidentally booked my car twice over and you sorted it out for me quickly and efficiently. I‚ll be using you again next year and won‚t hesitate to recommend you to my friends.
Rosemary Bellin

Added on: 19 Dec 2014

I am impressed by the service and the personal feed back they give to the clients.

I will always rent with us car hire
jose Geraldino

Added on: 18 Dec 2014

Thanks Roulla for the quality of after sales service. Really appreciated.
No doubt on the choice I will make for my next trip.
Laurent BREGEON

Added on: 11 Dec 2014

The actual car hire side is as ever very good. But it‚s the service, response to queries and help that I have always valued. Nice to know there is someone to not only address problems and queries to, but also the speed of the replies that over the years dealing with them that I always value as well.
Ian Whitley

Added on: 11 Dec 2014

Excellent, prompt service. Very helpful when amendments were required to original booking. Will definitely use again and recommend to others. Thank you
C & M

Added on: 10 Dec 2014

Fantastic hire, hope this to get better deal next time.
TERILLE FLETCHER

Added on: 10 Dec 2014

As ever with USCarhire everything was as smooth as clockwork. In my opinion they are the best for car hire in the USA.
Ernest Boyd

Added on: 08 Dec 2014

This is the second year running that I have used U.S carhire, and they have been a pleasure to use once more. They really understand the needs of UK renters in the US. The ability to use the kiosks and bypass the dreaded hard-sell counters after a 9hr flight, is a massive bonus for us. Their competitive pricing, and efficiency help to seal the deal. We are travelling to US next year, and won't hesitate to use Uscarhire again. Thanks very much.
Simon Mellor

Added on: 27 Nov 2014

Have used your company for several years and found you second to none‚ You have always been professional and efficient which can be a worry for travelers.

Well Done
Michael Wigley

Added on: 25 Nov 2014

Great service, as usual we had no problems. Everything was in order, the pick up and drop of was easy. The cars were excellant The booking system was easy. We will definately recommend your service and will use it again myself.
sharon Ogden

Added on: 20 Nov 2014

Excellent service, great experience
Stuart James

Added on: 17 Nov 2014

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