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Florida Hire Car

US Car Hire

For all your Florida car hire, California car hire, rest of US car hire and car rental in the rest of the world. Hassle free car rental at competitive rates.

Feedback from some of our existing car hire customers - Page 15

Below is a selection of comments received from some of our customers. We pride ourselves with our high level of customer service compared to other car rental agencies. As a result, combined with excellent rates and knowledgeable staff, we have a large core of very happy and repeat car hire customers. We encourage you to email us using the form at the bottom of this page with your comments about us.

Good service, even when I made a mess of my booking, they sorted it out quickly.
Andrena Crawford

Added on: 04 Dec 2015

Excelente. El unico detalle fue q el empleado me indico un costo d gasolina y cuando entregue el vehiculo me facturaron el doble. De lo demas todo muyy buen
Remmi Dominguez

Added on: 15 Nov 2015

I have been going to Florida for 25 years, and this is the first time I have used US Car Hire.

I have just asked them to upgrade my car 6 weeks before my holiday and it was done within 5 minutes. An excellent hassle free prompt and efficient service. All done by email.
Gordon Thomson

Added on: 12 Nov 2015

I have booked my Florida rental vehicle via ‚US Car Hire‚ on many occasions.

As can occasionally happen I had a collection desk issue NO FAULT OF US Car Hire‚s but they sorted It for me both quickly and professionally. US Car Hire are determined their customers receive the best hire experience possible.

I am very happy with the service I have received and the knowledgable help from Carolyn Parry.
Mark Bevan

Added on: 30 Oct 2015

I have been dealing with Carolyn Parry and she has been so helpful. I requested to change our vehicle from what I initially booked and each question I have had has been answered very promptly and detailed. I appreciate all the effort she has made to ensure that our family vacation is successful. Thanks Carolyn, I hope that they realize what great customer service you provide for their company!!!
Trina Mason

Added on: 08 Oct 2015

Fantastic service from Carolyn Parry. Fast, precise replies to my emailed questions. She made it easy for me to select which company I wanted as my vehicle rental booking agent. uscarhire.com!!!
Mark Bevan

Added on: 07 Oct 2015

Excellent service, fast responses and nothing to much bother very willingness to help, thanks Carolyn for your help

Tony Targett

Added on: 07 Oct 2015

Thanks for your help. We have now received the voucher and printed it off. I am very impressed with your efficiency I‚m now looking forward to a very good holiday.

Tony Targett

Added on: 03 Oct 2015

The whole process worked very well with Alamo in Fargo very helpful and accommodating
John Allinson

Added on: 01 Oct 2015

Very good to respond and sorted out my problem very quickly

Added on: 30 Sep 2015

Excelent service and prices are very attractive.

Added on: 28 Sep 2015

Very good and efficient

Added on: 28 Sep 2015

Excellent customer service by Carolyn. Thank you so much for your help regarding my querie.. Fast and efficient.
Angela shanley

Added on: 16 Sep 2015

Booking - prompt and efficient - hopefully the service this time will be as easy and trouble free as previous numerous times we have booked with you Thank You
Deborah East

Added on: 13 Sep 2015

Excellent service especially as we missed our initial flight. The assistance we had was first class and much appreciated.
Stephen Bramley

Added on: 12 Sep 2015

I have used this company several times now and they have always been spot on with there service and i have never had any problems.I would recommend this company to anyone,top service as always guy.Thankyou once again Paul

Added on: 05 Sep 2015

Excellent prompt, friendly and professional service as always which is why I have I continue to use Us Car Hire when travelling to Florida. (20 + Years). Rates are always the best too
Dave Kelly

Added on: 02 Sep 2015

The best car hire company I have ever used. easy to deal with, get exactly what you order and they are very reasonably priced and very friendly. Would recommend them to anyone travelling to the US.
Joanne Cross

Added on: 20 Aug 2015

UsCar Hire are one of the best companies I have dealt with. Communication and feedback are first class. They even updated thier app twice to solve problems I was having. If they sold lager, it would probably be the best in the World. 10/10
Dave C

Added on: 17 Aug 2015

Was very impressed with service after we came home. We had been charged for gas we didnt actually get (car was one third full) but I didnt notice it on receipt of car. Hire company was dismissive but USCarHire got it back for us with minimum hassle. Great service. Will use every time now.

Added on: 05 Aug 2015

US Car Hire: One of the fastest and most efficient companies I have come across. 5 STAR+
Dave Crowther

Added on: 04 Aug 2015

I‚ve made 2 changes to my car-hire booking and both were accommodated promptly and without any additional charges. Cannot recommend this company highly enough - have been using them since we first went to Florida 10 years ago. Well done US Car Hire and keep up the great customer service.
Louise Johnson

Added on: 04 Aug 2015

I‚ve made 2 changes to my car-hire booking and both were accommodated promptly and without any additional charges. Cannot recommend this company highly enough - have been using them since we first went to Florida 10 years ago. Well done US Car Hire and keep up the great customer service.
Louise Johnson

Added on: 03 Aug 2015

I discovered US Car Hire 5+ years ago. I have never used another rental company since. They save HALF the cost compared to the INSURANCE loaded on my all major car companies. You are the BEST. Thank you, sincerely. Patrick
Patrick Kavanagh

Added on: 31 Jul 2015

excellent service

booked 2 cars for a family holiday in Florida but only needed 1 due to hire car being bigger than we thought I asked for a refund via email my money was in my bank within 2 days no hassle no quibble money was refunded

excellent customer service

thank you
Richard Turrell

Added on: 30 Jul 2015

quick response to my query

Thank you
Rob hepworth

Added on: 30 Jul 2015

Prompt service and staff always there to help
Adrian Farrar

Added on: 28 Jul 2015

I would like to take this opportunity to say thank to Roulla for sorting my booking in a very quick and efficient way

I have used uscarhire for a number of years as I have found them to be the best allround car hire company

Roy Hammond

Added on: 16 Jul 2015

Third time I gave booked with UScarhire and have had no problems at all. Very good customer service and the cars I have hired have all been in new condition.
Andy Beal

Added on: 14 Jul 2015

I would like to thank you for all the help you have given me in booking my car. Your responses to any queries I have had have been answered in full immediately. I will defiantly recommend & use uscarehire again
Pamela Harris

Added on: 07 Jul 2015

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