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Florida Hire Car

US Car Hire

For all your Florida car hire, California car hire, rest of US car hire and car rental in the rest of the world. Hassle free car rental at competitive rates.

Feedback from some of our existing car hire customers - Page 15

Below is a selection of comments received from some of our customers. We pride ourselves with our high level of customer service compared to other car rental agencies. As a result, combined with excellent rates and knowledgeable staff, we have a large core of very happy and repeat car hire customers. We encourage you to email us using the form at the bottom of this page with your comments about us.

Roulla has shown me excellent customer service throughout my booking process. I have unfortunately had to make numerous changes to my booking but nothing was too much for Roulla. The amendments were free of charge which really helps. Roulla‚s response times were super fast and I got email confirmation of every amendment to avoid any ambiguity. I am looking forward to my holiday in Florida with the peace of mind that Roulla from US car Hire has already been so efficient. Thank you!!
Karen OConnor

Added on: 12 Jan 2015

Most impressed with your excellent service in dealing with our booking. Thank you
Pam Vinnicombe

Added on: 09 Jan 2015

Great service You Guy‚s help to get my refund back from a car rental company that had charged my card for something I had not known about...may thanks...
Pete Burns

Added on: 03 Jan 2015

This is the 6th time using uscarhire.com. They provide a no hassle easy to book and even easier to collect car hire service without all the pressure selling at the destination airport. Excellent company. Many thanks
Rob D Hampshire England.
Robert Dance

Added on: 31 Dec 2014

I use this company every time I have fly drives in florida-they have never let me down offer consistant priceing and have always answered any questions I may have..they have also sorted out issues I may have encountered. ..an excellent service provided would fully recommend to anybody...
andrew hulbert

Added on: 30 Dec 2014

Thank you for your prompt response to my email. Very impressed.
Gordon Hiscox

Added on: 28 Dec 2014

Thank you for your prompt response to my query. I accidentally booked my car twice over and you sorted it out for me quickly and efficiently. I‚ll be using you again next year and won‚t hesitate to recommend you to my friends.
Rosemary Bellin

Added on: 19 Dec 2014

I am impressed by the service and the personal feed back they give to the clients.

I will always rent with us car hire
jose Geraldino

Added on: 18 Dec 2014

The actual car hire side is as ever very good. But it‚s the service, response to queries and help that I have always valued. Nice to know there is someone to not only address problems and queries to, but also the speed of the replies that over the years dealing with them that I always value as well.
Ian Whitley

Added on: 11 Dec 2014

Excellent Job Roulla, once again you have been so very helpful, and quick to respond. US car hire is one of the best car rental companies, as it does as it says on its website! Keep up the good work!
J Swann

Added on: 19 Mar 2014

Needed to change pick up and drop off times shortly after booking. US car hire sorted this out very quickly and sent a confirming emailing, professional and reassuring. Thank you
G Harper

Added on: 04 Mar 2014

I enquired about hiring a convertable for aug/sep as a suprise for my partner for a special trip to florida, I had a few questions to ask and was pleasantly surprised by the quick responce and great help I recieved from Roulla Dicarlo and wanted to pass on my thanks and appreciation for the excellent customer service and hope it continues as being in the customer service trade myself I feel it boosts my confidence when a job well done is recognised.

Thanks again,

Miss Charlotte Stewart
Miss Charlotte Stewart

Added on: 04 Jul 2012

I was impressed with quick response in looking into my query
Mr R Street

Added on: 20 Mar 2012

Thanks to Roulla Dicarlo for the promp and informative response.

Brian McBurnie

Added on: 19 Feb 2012

Thanks to Roulla Dicarlo for the promp and informative response.

Brian McBurnie

Added on: 19 Feb 2012

Response to my query was responded by return. Wonderful customer service.
Andrew Dickson

Added on: 28 Jan 2012

Although my booking is for later in the year I would just like to say that, so far, I have been very impressed with both your prices and service. In particular I would like to thank Roulla Dicarlo for all her help.
Nick Mason

Added on: 27 Jan 2012

Brilliant customer service. Always use Alamo and my family does the same. Great knowing that you are in reliable hands.
Bill York

Added on: 26 Jan 2012

Great service to date and thanks for the reminder and making sure we have a copy of all documentation. Gord
Gordon Baird

Added on: 24 Jan 2012

Thank you for your assistance and prompt action it is very much appreciated.
Tom Manson

Added on: 19 Jan 2012

Brilliant service once again from US Car Hire. Although I had some slight reservations about using Budget, the pick-up and drop-off of the car at Orlando airport was first rate, the care was clean, comfortable, and surprisingly economical for a full size. I am delighted to be able to recommend US Car Hire to friends and family, and will not hesitate to use them again next time!
David Derbyshire

Added on: 12 Dec 2011

Third year running I have hired from you. Very easy pick up and drop off at Orlando airport with Alamo. Quality cars supplied. (upgraded free from Tahoe to Lincoln Navigator last visit) Coupled with very good hire rates, excellent service.
Elvin Wassell

Added on: 02 Dec 2011

We have used USCar Hire for a few years now and would never change from using this GREAT Company....
Patrick Monaghan

Added on: 24 Nov 2011

Nothing but a great service. Everything was dealt with Professionally and quickly. RD worked to a very high standard. Thank you all.

Added on: 13 Nov 2011

You promptly answered the email I sent. I‚m really impressed, thanks.
adilson leal

Added on: 05 Nov 2011

Great service yet again, cannot fault this company. Picked up car from Orlando airport no problems. I will always use this company. Thanks
Lee Johnson

Added on: 01 Nov 2011

I would thoroughly recommend your company to anyone wishing to get an excellent deal on car hire to Florida. The website is customer friendly and easy to use; the price you see is the price you pay with no hidden extras, and the after service you receive from Roger and Roulla is second to none. I was faced with an overcharging by Alamo on collection of my car from Miami this year when they only gave me a half tank of gas, but I have received a full refund after Roulla dealt with this for me. A real confidence boost on how the company operate. I will definitely use this comapnmy for all foreign car hire, especially to the USA. Excellent prices, service and customer care. Thank you.
Phillip Salathiel

Added on: 01 Nov 2011

I have been using this company for three years and hire for approx 13 weeks in the year. I have never found a cheaper site (even the actual car suppliers eg Alamo, Budget etc charge more when you book direct). Also the service level is efficient and of a high standard - emails are answered almost immediately Highly recommended

Added on: 31 Oct 2011

As always, prompt and efficient service from Roulla. Even when I had to make changes it was dealt with with courtesy and great service.

Andrena Crawford

Added on: 29 Oct 2011

Thank you for your prompt response to my email (within an hour). We have used you on numerous trips to Florida and, so far, have always found your prices very competitive and service excellent.

Added on: 28 Oct 2011

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