Feedback from some of our existing car hire customers - Page 10

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Carolyn Parry would win my vote for a service award for speed and efficiency of response from any service provider I have used! Car rental with Alamo went very smoothly and good client service so happy to recommend and would use again.
Pamela Grant

Have used US Car Hire many times, easy to book and option to pay deposit and then spread the cost leading up to holiday a bonus. We always choose Alamo as the cars are best and 9 times out of 10 we get upgraded. This year we booked a standard SUV and we got stunning Murano, the platinum edition. When you give Alamo your licence info prior to arrival, you just walk over to garage and pick car, so easy. Thanks to US Car Hire for great service.
Sylvia Murdie

I have booked numerous Car Rentals with this Company, everything is just perfect. I would highly recommend them.


Matthew Piears

Booked cars either side of a cruise with the usual drop off/pick up at Fort Lauderdale airport only to find out afterwards that Alamo had changed their free shuttle service to the port from the airport to a different location. Emailed US car hire asking if i could change location and within 24 hours Carolyn had it all sorted. We have booked cars with US car hire for many years now as well as referred them to others in the confidence that the level of service and back up if any plans were to change, will always be first class!
Mark Colbron

Fantastic service.



I dealt with a lady called Carolyn and she was extremely helpful with any issues I had regarding date changes. Would recommend this company to everyone.
James Monaghan

So far I have only made a general enquiry from abroad but had a very fast personal reply from Carolyn that I was impressed with and I will now look into booking a car for a month for the first time with US Car hire. Would be good to include Switzerland in your list of European countries on your website!
Pamela

So far I have only made a general enquiry from abroad but had a very fast personal reply from Carolyn that I was impressed with and I will now look into booking a car for a month for the first time with US Car hire. Would be good to include Switzerland in your list of European countries on your website!
Pamela

Made 2 bookings 2weeks ago and had to cancel one, got an e-mail back within minutes saying booking cancelled and payment will be returned. Used this company many times great service, great value have recommended many times. Thanks once again for your quick attention.
David Sheldon

Customer service is outstanding. I have used US Car Hire when visiting Florida for a number of years and have never been let down. The booking process is simple and straightforward and when I have occasion to contact you, the level of customer service has been exceptionally high. In particular, for the last few years I have dealt with Carolyn Parry at your offices and she has been simply brilliant. I always recommend US Car Hire to friends when they visit the USA.
Jeffrey Thornton

I Dealt with Carolyn Parry when arranging to rent a car. I tormented her with questions over a few days regarding what‚s involved in renting a car in the United States. Carolyn was extremely helpful and answered all my questions in detail. Thanks again Carolyn for your help and I would definitely recommend your company to anyone enquiring about renting a car.
Denis Finnegan

I would to take the time to thank your company for arranging our car rental.

In particular I would like to thank Carolyn for her continued help & support over recent months in dealing with my continuous requests & questions, my queries were dealt with in a friendly & professional manner



Well done
Dave Bent

i have used uscarhire on every occasion i have been to florida which is now numerous times i have never had any issue when booking or when arrive at location staff have always been friendly and very helpful cars are always clean and in very good condition. unfortunately i have had to cancel my trip at last minute due to family illness and the staff have been very helpful with a very quick response to help with my booking query i would honestly recommend them as they have a professional way of dealing with you and never any pressure to upgrade or buy extras on arrival but they do ask you and give you the option also they have a great location within sanford airport orlando



i have recommended to family and friends in the past and will in the future

highly recommend




Allan L

This company is always very co-operative with their customers. I have used them for at least 10 years as they always come up with the best prices for Mustangs etc. at Sanford Airport. There prices are great for all inclusive items and they recommend Road Assist buying it in the U.K. cheaper than at the Rental desk. They have been thoroughly recommended to all my friends going to the States who need to rent a car.


FRANK STEWART TERDREY

I have traveled to Florida every year since the late eighties and always hired a car. US Car hire are the most friendly efficient outfit I have booked with in all this time. It is a pleasure dealing with them
Geoff Hunter

Always excellent service which is why i come back year after year. I highly recommend.
mrs berni richards

I have used Uscarhire several times now, and have always had flawless service. Using the Alamo kiosks has always been a big plus for me, as, after a long day of travelling, i‚m not ready for yet another queue, or the american hard sell. The last couple of visits to Orlando, i‚ve flown into Sanford, as it‚s so much easier to navigate the airport. Granted, they only have a couple of Kiosks there. as opposed to about 17 at MCO ( I think ), but there‚s only ever been 1 other person at them, so it‚s a quick 3 mins, out the door, car and go. I also find Alamo‚s Sunpass to be the most reasonably priced, not to mention, having the freedom to choose your vehicle from the chosen category.
Simon Mellor

I have used Uscarhire several times now, and have always had flawless service. Using the Alamo kiosks has always been a big plus for me, as, after a long day of travelling, i‚m not ready for yet another queue, or the american hard sell. The last couple of visits to Orlando, i‚ve flown into Sanford, as it‚s so much easier to navigate the airport. Granted, they only have a couple of Kiosks there. as opposed to about 17 at MCO ( I think ), but there‚s only ever been 1 other person at them, so it‚s a quick 3 mins, out the door, car and go. I also find Alamo‚s Sunpass to be the most reasonably priced, not to mention, having the freedom to choose your vehicle from the chosen category.
Simon Mellor

Thanks for your speedy reply ,hope to hire in the future
Paul hunt

Great service from Carolyn in resolving a minor issue with Alamo after we returned home. Will certainly be booking again for the 6th time next year.
William Alexander

Great service from Carolyn in resolving a minor issue with Alamo after we returned home. Will certainly be booking again for the 6th time next year.
William Alexander

Very excellent customer service . Amazingly fast response for any queries!!!
Ahmed Al wusaibie

Isn‚t it great when you email a question and within an hour its answered, no swerving or ducking the question, replies are answered exactly as requested refreshing change
barry

I have been using uscarhire for many years and the booking, pick up and drop off have always been extremely efficient and quick. Sometimes things go wrong, always my fault not uscarhire!! Whenever I call or email for help I am answered straight away and everything is organised for me. They are a brilliant firm to deal with and always very helpful. Thank you.
Caroline Soper

Always, polite and efficient service, great quality and value
David Gallagher

Price of our car hire went down by £105 after we booked !

US car hire cancelled booking with full refund and we re booked £105 better off, many thanks for all this help, not many places would do this.
Shona Malone

We have booked with uscarhire.com several times. They have always been totally efficient and to be recommended to ALL visiting the beautiful state of Florida. We were due to fly out this Friday but sadly Frank became ill and we were unable to fly. Ruth contacted Carolyn who immediately arranged a refund and we look forward to booking again as soon as Frank has recovered. Thank you for exemplary service!
Ruth & Frank Parsons

We have booked with uscarhire.com several times. They have always been totally efficient and to be recommended to ALL visiting the beautiful state of Florida. We were due to fly out this Friday but sadly Frank became ill and we were unable to fly. Ruth contacted Carolyn who immediately arranged a refund and we look forward to booking again as soon as Frank has recovered. Thank you for exemplary service!
Ruth & Frank Parsons

This is our Third time hiring from US car hire each time we has been a breeze and they respond to all your questions quickly. with competitively priced and a good range of vehicles. I highly recommend using this company. Thank you US car hire.

John Blears

If there is a problem with a booking there is always someone very helpful to sort it out and I have never been disappointed. Uscarehire is the best.




cheryl Price

We have used this service for the last 5 years and would highly recommend to everyone the service is beyond fantastic
Sue malyon