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US Car Hire

For all your Florida car hire, California car hire, rest of US car hire and car rental in the rest of the world. Hassle free car rental at competitive rates.


Feedback from some of our existing car hire customers - Page 20

Below is a selection of comments received from some of our customers. We pride ourselves with our high level of customer service compared to other car rental agencies. As a result, combined with excellent rates and knowledgeable staff, we have a large core of very happy and repeat car hire customers. We encourage you to email us using the form at the bottom of this page with your comments about us.

Excellent service, great experience
Stuart James

Added on: 17 Nov 2014

Great service as always, had an issue with car and got it swapped no problem

Stephen Higgins

Added on: 17 Nov 2014

I asked a question. T response was. Very fast and with t answer that I needed that is why I allways use Uscarhire. Because t staff. No what they r doing
Joe Adams

Added on: 06 Nov 2014

it was Very good
MARCIO AMORIM

Added on: 03 Nov 2014

Very easy check in to pick the car up, friendly staff who did not over pressure you to upgrade. Vehicle was very comfortable and easy to drive. Drop off process was again very easy and friendly. Will 100% use this company again
Stuart Gardiner

Added on: 03 Nov 2014

Very impressed with your service and a special mention for Roulla who has been extremely efficient dealing with a change of drop off location.
Robert Gordon

Added on: 31 Oct 2014

We hired a car off you this June to tour C.A. The car was excellent. Thank you and ALMO for agreat experence. I have booked my next hire with you as I was compleatly sattisfied. I must give everyone 100% and once more THANK YOU
Jack Weightman

Added on: 29 Oct 2014

Excellent Job Roulla, once again you have been so very helpful, and quick to respond. US car hire is one of the best car rental companies, as it does as it says on its website! Keep up the good work!
J Swann

Added on: 19 Mar 2014

Needed to change pick up and drop off times shortly after booking. US car hire sorted this out very quickly and sent a confirming emailing, professional and reassuring. Thank you
G Harper

Added on: 04 Mar 2014

I enquired about hiring a convertable for aug/sep as a suprise for my partner for a special trip to florida, I had a few questions to ask and was pleasantly surprised by the quick responce and great help I recieved from Roulla Dicarlo and wanted to pass on my thanks and appreciation for the excellent customer service and hope it continues as being in the customer service trade myself I feel it boosts my confidence when a job well done is recognised.

Thanks again,

Miss Charlotte Stewart
Miss Charlotte Stewart

Added on: 04 Jul 2012

I was impressed with quick response in looking into my query
Mr R Street

Added on: 20 Mar 2012

Thanks to Roulla Dicarlo for the promp and informative response.

Brian McBurnie

Added on: 19 Feb 2012

Thanks to Roulla Dicarlo for the promp and informative response.

Brian McBurnie

Added on: 19 Feb 2012

Response to my query was responded by return. Wonderful customer service.
Andrew Dickson

Added on: 28 Jan 2012

Although my booking is for later in the year I would just like to say that, so far, I have been very impressed with both your prices and service. In particular I would like to thank Roulla Dicarlo for all her help.
Nick Mason

Added on: 27 Jan 2012

Brilliant customer service. Always use Alamo and my family does the same. Great knowing that you are in reliable hands.
Bill York

Added on: 26 Jan 2012

Great service to date and thanks for the reminder and making sure we have a copy of all documentation. Gord
Gordon Baird

Added on: 24 Jan 2012

Thank you for your assistance and prompt action it is very much appreciated.
Tom Manson

Added on: 19 Jan 2012

Brilliant service once again from US Car Hire. Although I had some slight reservations about using Budget, the pick-up and drop-off of the car at Orlando airport was first rate, the care was clean, comfortable, and surprisingly economical for a full size. I am delighted to be able to recommend US Car Hire to friends and family, and will not hesitate to use them again next time!
David Derbyshire

Added on: 12 Dec 2011

Third year running I have hired from you. Very easy pick up and drop off at Orlando airport with Alamo. Quality cars supplied. (upgraded free from Tahoe to Lincoln Navigator last visit) Coupled with very good hire rates, excellent service.
Elvin Wassell

Added on: 02 Dec 2011

We have used USCar Hire for a few years now and would never change from using this GREAT Company....
Patrick Monaghan

Added on: 24 Nov 2011

Nothing but a great service. Everything was dealt with Professionally and quickly. RD worked to a very high standard. Thank you all.
Darren

Added on: 13 Nov 2011

You promptly answered the email I sent. I‚m really impressed, thanks.
adilson leal

Added on: 05 Nov 2011

Great service yet again, cannot fault this company. Picked up car from Orlando airport no problems. I will always use this company. Thanks
Lee Johnson

Added on: 01 Nov 2011

I would thoroughly recommend your company to anyone wishing to get an excellent deal on car hire to Florida. The website is customer friendly and easy to use; the price you see is the price you pay with no hidden extras, and the after service you receive from Roger and Roulla is second to none. I was faced with an overcharging by Alamo on collection of my car from Miami this year when they only gave me a half tank of gas, but I have received a full refund after Roulla dealt with this for me. A real confidence boost on how the company operate. I will definitely use this comapnmy for all foreign car hire, especially to the USA. Excellent prices, service and customer care. Thank you.
Phillip Salathiel

Added on: 01 Nov 2011

I have been using this company for three years and hire for approx 13 weeks in the year. I have never found a cheaper site (even the actual car suppliers eg Alamo, Budget etc charge more when you book direct). Also the service level is efficient and of a high standard - emails are answered almost immediately Highly recommended
Stewart

Added on: 31 Oct 2011

As always, prompt and efficient service from Roulla. Even when I had to make changes it was dealt with with courtesy and great service.

Andrena Crawford

Added on: 29 Oct 2011

Thank you for your prompt response to my email (within an hour). We have used you on numerous trips to Florida and, so far, have always found your prices very competitive and service excellent.
Jan

Added on: 28 Oct 2011

We have used US Car hire for the past 5 years and have been really impressed by the superb service and standard of car hire. We have recommended them to several friends who would never consider using any other company ever again. They make our holiday for us.

The Kerr Family, Belfast
Campbell Kerr

Added on: 26 Oct 2011

We have been using these guys for over 5 years and have never had any trouble. so easy to do and no hidden suprises. all up front
Mark Arnold

Added on: 26 Oct 2011

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