Florida Hire Car

US Car Hire

For all your Florida car hire, California car hire, rest of US car hire and car rental in the rest of the world. Hassle free car rental at competitive rates.


Feedback from some of our existing car hire customers - Page 4

Below is a selection of comments received from some of our customers. We pride ourselves with our high level of customer service compared to other car rental agencies. As a result, combined with excellent rates and knowledgeable staff, we have a large core of very happy and repeat car hire customers. We encourage you to email us using the form at the bottom of this page with your comments about us.

Outstanding customer service as always, special thank you must go to Carolyn Parry who answered every one of my queries pretty much immediately. This was our 10th year in a row booking with USCARHIRE.COM & we have no plans to look elsewhere for future bookings. In fact Carolyn has already started helping us sort our 11th booking for later this year. I‚d recommend this company to anyone. Thanks again.
David G (Scotland)

Added on: 22 May 2019

It was our first time hiring a car in America we used us car hire and could not be more pleased with the service they gave us. Everything went smoothly and I will definitely be using us car hire in the future.
Keith Richardson

Added on: 16 May 2019

Thanks for your prompt response to my question Carolyn. I always have a good experience with any query from the team at US Car Hire.
Peter Jones

Added on: 11 May 2019

I‚ve only just booked US car hire for this summer, but have already had quick and helpful assistance from Carolyn.

Great service so far.
Ian Hammond

Added on: 02 May 2019

More of an afterthought, I asked if a transponder was fitted to the hire car I will be picking up in Florida and I was told, after a very short time, that transponders are not fitted to hire vehicles. ANPR is used to bill the hire company and it is taken from your credit card.

Thank you very much Carolyn Parry.
Peter Jones

Added on: 02 May 2019

What more can I say !! The service has been top quality, I thoroughly recommend US Car Hire . Excellent prompt service, always ready to help, especially Carolyn. Thank You All so much
Alan Ingram. ( Wales. UK. )

Added on: 26 Apr 2019

This company has won all my future business.

The prices are fair, the customer service is excellent, Cannot fault them.

Carolyn you are fantastic and can only thankyou for sorting out my booking, will be booking for my florida car rental from the UK again
Charlotte

Added on: 26 Apr 2019

Excellent Service ! I thoroughly recommend this company. I would also like to include in this Excellence a brilliant Lady. Carolyn Parry

Carolyn has been outstanding in her efforts to assist me. She is the perfect ambassador to your Company.

Thank you so much Carolyn
Alan Ingram

Added on: 22 Apr 2019

Excellent Service ! I thoroughly recommend this company. I would also like to include in this Excellence a brilliant Lady. Carolyn Parry

Carolyn has been outstanding in her efforts to assist me. She is the perfect ambassador to your Company.

Thank you so much Carolyn
Alan Ingram

Added on: 22 Apr 2019

Excellent Service ! I thoroughly recommend this company. I would also like to include in this Excellence a brilliant Lady. Carolyn Parry

Carolyn has been outstanding in her efforts to assist me. She is the perfect ambassador to your Company.

Thank you so much Carolyn
Alan Ingram

Added on: 22 Apr 2019

I can not fault this company been using them for many years very professional Carolyn is so helpful prices are always fair with no nasty surprises . When I am visiting florida from the uk I wouldn’t use any other company .they are the best .
Linda

Added on: 20 Apr 2019

I have been very fortunate to have Carolyn Parry help me on several

Occasions with my car hire bookings. Carolyn always responds promptly to my queries, in a very professional and helpful way. Her advice and solutions are very valued, and the high level of customer service is an example to anyone. Thank you very much for all your help Carolyn, it is greatly appreciated, and I hope your employers value your efforts as much as I do, thank you.
Martin Cannon

Added on: 12 Apr 2019

I have been very fortunate to have Carolyn Parry help me on several

Occasions with my car hire bookings. Carolyn always responds promptly to my queries, in a very professional and helpful way. Her advice and solutions are very valued, and the high level of customer service is an example to anyone. Thank you very much for all your help Carolyn, it is greatly appreciated, and I hope your employers value your efforts as much as I do, thank you.
Martin Cannon

Added on: 12 Apr 2019

Excellent service. I will be booking with you, and I’ll recommend you to all family and friends when visiting the USA, Thank you so much for your swift response to my query
Alan Ingram

Added on: 08 Apr 2019

I couldn‚t have wished for a friendlier voice than Karens, she talked me through the procedure and reassured me along the way. I have never booked with US Car Hire before, I didn‚t know of them as we have always booked with another company but this time I shopped around and was very satisfied with the price and of course the service. Carolyn was also a great help confirming everything when our initial attempt to pay failed, very pleased with everything. I‚ll remember them for next year!!!
Shirley walker

Added on: 03 Apr 2019

I find this company to be exemplary in their communication processes. A breadth of fresh air compared to industry rivals!
Philip Fitzsimons

Added on: 13 Mar 2019

Thank you for your help and quick response will be booking again this year
karen underwood

Added on: 03 Mar 2019

I have hired vehicles from this company for many years now & everything is made clear about the hire & therefore goes seamless from the hire Company.
For Florida Car rental this site is difficult to beat, when you take into account additional drivers, which are included in many of the options.
Matthew Piears

Added on: 27 Feb 2019

I‚ve been using US Car Hire since my first trip to Florida which was well over 10 years ago.



The prices are fair and there‚s no hidden extras. I really can‚t fault the service. I‚ve just had to extend a booking by a couple of days as we‚ve changed our flights home and it‚s all been dealt with by email in a couple of hours.



Won‚t go anywhere else! 10/10
Mark Priest

Added on: 22 Feb 2019

So far so good. The process has been easy and quick and the prices are very good.
GLYN JOHNSON

Added on: 17 Feb 2019

Great service from Carolyn to my query .



David Powell


David Powell

Added on: 07 Feb 2019

THANK YOU FOR BEING EXTREMELY HELPFUL IN RESPONSE ABOUT MY QUESTION REGARDING "SKIP THE QUEUE" WHICH I FOUND VERY CLEAR AND CONCISE AND WAS ANSWERED EXTREMELY QUICKLY A1 SERVICE.



MANY THANKS
DAVID FOX

Added on: 25 Jan 2019

I have booked repeatedly with Uscarhire for the last 15 years and their prices for the gold inclusive passenger have never been beaten!



Great customer service, great prices, safe and reliable providers
Gary Waters

Added on: 08 Jan 2019

Carolyn Parry would win my vote for a service award for speed and efficiency of response from any service provider I have used! Car rental with Alamo went very smoothly and good client service so happy to recommend and would use again.
Pamela Grant

Added on: 07 Jan 2019

Have used US Car Hire many times, easy to book and option to pay deposit and then spread the cost leading up to holiday a bonus. We always choose Alamo as the cars are best and 9 times out of 10 we get upgraded. This year we booked a standard SUV and we got stunning Murano, the platinum edition. When you give Alamo your licence info prior to arrival, you just walk over to garage and pick car, so easy. Thanks to US Car Hire for great service.
Sylvia Murdie

Added on: 20 Dec 2018

I have booked numerous Car Rentals with this Company, everything is just perfect. I would highly recommend them.


Matthew Piears

Added on: 12 Nov 2018

Booked cars either side of a cruise with the usual drop off/pick up at Fort Lauderdale airport only to find out afterwards that Alamo had changed their free shuttle service to the port from the airport to a different location. Emailed US car hire asking if i could change location and within 24 hours Carolyn had it all sorted. We have booked cars with US car hire for many years now as well as referred them to others in the confidence that the level of service and back up if any plans were to change, will always be first class!
Mark Colbron

Added on: 18 Oct 2018

Fantastic service.



I dealt with a lady called Carolyn and she was extremely helpful with any issues I had regarding date changes. Would recommend this company to everyone.
James Monaghan

Added on: 15 Oct 2018

So far I have only made a general enquiry from abroad but had a very fast personal reply from Carolyn that I was impressed with and I will now look into booking a car for a month for the first time with US Car hire. Would be good to include Switzerland in your list of European countries on your website!
Pamela

Added on: 01 Oct 2018

So far I have only made a general enquiry from abroad but had a very fast personal reply from Carolyn that I was impressed with and I will now look into booking a car for a month for the first time with US Car hire. Would be good to include Switzerland in your list of European countries on your website!
Pamela

Added on: 01 Oct 2018

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