Feedback from some of our existing car hire customers - Page 9

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Thanks for your prompt response to my question Carolyn. I always have a good experience with any query from the team at US Car Hire.
Peter Jones

I‚ve only just booked US car hire for this summer, but have already had quick and helpful assistance from Carolyn.

Great service so far.
Ian Hammond

More of an afterthought, I asked if a transponder was fitted to the hire car I will be picking up in Florida and I was told, after a very short time, that transponders are not fitted to hire vehicles. ANPR is used to bill the hire company and it is taken from your credit card.

Thank you very much Carolyn Parry.
Peter Jones

This company has won all my future business.

The prices are fair, the customer service is excellent, Cannot fault them.

Carolyn you are fantastic and can only thankyou for sorting out my booking, will be booking for my florida car rental from the UK again
Charlotte

What more can I say !! The service has been top quality, I thoroughly recommend US Car Hire . Excellent prompt service, always ready to help, especially Carolyn. Thank You All so much
Alan Ingram. ( Wales. UK. )

Excellent Service ! I thoroughly recommend this company. I would also like to include in this Excellence a brilliant Lady. Carolyn Parry

Carolyn has been outstanding in her efforts to assist me. She is the perfect ambassador to your Company.

Thank you so much Carolyn
Alan Ingram

Excellent Service ! I thoroughly recommend this company. I would also like to include in this Excellence a brilliant Lady. Carolyn Parry

Carolyn has been outstanding in her efforts to assist me. She is the perfect ambassador to your Company.

Thank you so much Carolyn
Alan Ingram

Excellent Service ! I thoroughly recommend this company. I would also like to include in this Excellence a brilliant Lady. Carolyn Parry

Carolyn has been outstanding in her efforts to assist me. She is the perfect ambassador to your Company.

Thank you so much Carolyn
Alan Ingram

I can not fault this company been using them for many years very professional Carolyn is so helpful prices are always fair with no nasty surprises . When I am visiting florida from the uk I wouldn’t use any other company .they are the best .
Linda

I have been very fortunate to have Carolyn Parry help me on several

Occasions with my car hire bookings. Carolyn always responds promptly to my queries, in a very professional and helpful way. Her advice and solutions are very valued, and the high level of customer service is an example to anyone. Thank you very much for all your help Carolyn, it is greatly appreciated, and I hope your employers value your efforts as much as I do, thank you.
Martin Cannon

I have been very fortunate to have Carolyn Parry help me on several

Occasions with my car hire bookings. Carolyn always responds promptly to my queries, in a very professional and helpful way. Her advice and solutions are very valued, and the high level of customer service is an example to anyone. Thank you very much for all your help Carolyn, it is greatly appreciated, and I hope your employers value your efforts as much as I do, thank you.
Martin Cannon

Excellent service. I will be booking with you, and I’ll recommend you to all family and friends when visiting the USA, Thank you so much for your swift response to my query
Alan Ingram

I couldn‚t have wished for a friendlier voice than Karens, she talked me through the procedure and reassured me along the way. I have never booked with US Car Hire before, I didn‚t know of them as we have always booked with another company but this time I shopped around and was very satisfied with the price and of course the service. Carolyn was also a great help confirming everything when our initial attempt to pay failed, very pleased with everything. I‚ll remember them for next year!!!
Shirley walker

I find this company to be exemplary in their communication processes. A breadth of fresh air compared to industry rivals!
Philip Fitzsimons

Thank you for your help and quick response will be booking again this year
karen underwood

I have hired vehicles from this company for many years now & everything is made clear about the hire & therefore goes seamless from the hire Company.
For Florida Car rental this site is difficult to beat, when you take into account additional drivers, which are included in many of the options.
Matthew Piears

I‚ve been using US Car Hire since my first trip to Florida which was well over 10 years ago.



The prices are fair and there‚s no hidden extras. I really can‚t fault the service. I‚ve just had to extend a booking by a couple of days as we‚ve changed our flights home and it‚s all been dealt with by email in a couple of hours.



Won‚t go anywhere else! 10/10
Mark Priest

So far so good. The process has been easy and quick and the prices are very good.
GLYN JOHNSON

Great service from Carolyn to my query .



David Powell


David Powell

THANK YOU FOR BEING EXTREMELY HELPFUL IN RESPONSE ABOUT MY QUESTION REGARDING "SKIP THE QUEUE" WHICH I FOUND VERY CLEAR AND CONCISE AND WAS ANSWERED EXTREMELY QUICKLY A1 SERVICE.



MANY THANKS
DAVID FOX

I have booked repeatedly with Uscarhire for the last 15 years and their prices for the gold inclusive passenger have never been beaten!



Great customer service, great prices, safe and reliable providers
Gary Waters

Carolyn Parry would win my vote for a service award for speed and efficiency of response from any service provider I have used! Car rental with Alamo went very smoothly and good client service so happy to recommend and would use again.
Pamela Grant

Have used US Car Hire many times, easy to book and option to pay deposit and then spread the cost leading up to holiday a bonus. We always choose Alamo as the cars are best and 9 times out of 10 we get upgraded. This year we booked a standard SUV and we got stunning Murano, the platinum edition. When you give Alamo your licence info prior to arrival, you just walk over to garage and pick car, so easy. Thanks to US Car Hire for great service.
Sylvia Murdie

I have booked numerous Car Rentals with this Company, everything is just perfect. I would highly recommend them.


Matthew Piears

Booked cars either side of a cruise with the usual drop off/pick up at Fort Lauderdale airport only to find out afterwards that Alamo had changed their free shuttle service to the port from the airport to a different location. Emailed US car hire asking if i could change location and within 24 hours Carolyn had it all sorted. We have booked cars with US car hire for many years now as well as referred them to others in the confidence that the level of service and back up if any plans were to change, will always be first class!
Mark Colbron

Fantastic service.



I dealt with a lady called Carolyn and she was extremely helpful with any issues I had regarding date changes. Would recommend this company to everyone.
James Monaghan

So far I have only made a general enquiry from abroad but had a very fast personal reply from Carolyn that I was impressed with and I will now look into booking a car for a month for the first time with US Car hire. Would be good to include Switzerland in your list of European countries on your website!
Pamela

So far I have only made a general enquiry from abroad but had a very fast personal reply from Carolyn that I was impressed with and I will now look into booking a car for a month for the first time with US Car hire. Would be good to include Switzerland in your list of European countries on your website!
Pamela

Made 2 bookings 2weeks ago and had to cancel one, got an e-mail back within minutes saying booking cancelled and payment will be returned. Used this company many times great service, great value have recommended many times. Thanks once again for your quick attention.
David Sheldon

Customer service is outstanding. I have used US Car Hire when visiting Florida for a number of years and have never been let down. The booking process is simple and straightforward and when I have occasion to contact you, the level of customer service has been exceptionally high. In particular, for the last few years I have dealt with Carolyn Parry at your offices and she has been simply brilliant. I always recommend US Car Hire to friends when they visit the USA.
Jeffrey Thornton