Feedback from some of our existing car hire customers - Page 19

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I have used US car hire on my last 8 visits to the U.S. service has always been brilliant and any queries promptly answered thanks Rob Davis
Rob Davis

I needed to ask a few questions before booking a car in the USA. The US Car Hire site gave much more detail than most of the others where it seemed you don‚t get the detail on the options until you arrive. My queries re crossing a state line and roadside assistance were replied to promptly so I‚m happy to book and give them a go.
Eddie Haworth

I use this company every year, so much easier than hiring at the airport. Everything is taken care of and the staff are helpful 5*.
Bob Bowdler

This the second time I have used your company, and both times had very good service from you, and will be recommending you to friends.

Alan Flax


Alan Flax

Once again after so many years of excellent service and support we rent again our minivan via uscarhire.

No doubt the best!

Greetings from the Netherlands!
Koos Tinga

Thanks so much for the super efficient and friendly service you gave me. Before I found your site, I spent ages online trawling through the many rental firms, getting further confuised by insurance cover etc and your site took all the difficulty away. If picking up and bringing back my car is as easy as using your site, it will be a perfect holiday!
Carol Ann Parker

Todo Excelente, son mis opcion n 1 para alquileres de auto.
Angel Rivas

I have used US car hire for many years, all without problem and at excellent prices. One of the reasons beside the simplicity of booking was the excellent testimonials from people. When my airline changed flight times I found out for myself how super Roulla and the team are at responding to problems. It was only a small problem but still it was sorted fast and efficiently. Great company
ken vickers

THE BEST COMPANY FOR CAR RENTAL TK
Luis Castillo

I always use this company as it‚s 100% first class service. No hidden charges. This time I booked my car again with them and stupidly put the wrong details in. Was a little nervous thinking it would be a problem but no worries. Email replied to in 30 mins and sorted. Don‚t use anyone else. Best available by far.
Russell Mitchell

Thanks Roulla for the excellent customer service. Much appreciated
John Cleland

Somehow my booking was duplicated, but after a email, it was sorted out quickly

Thanks
Colette Cleveland

Just returned from another trip to Orlando and my third rental with you and Alamo.

Would I rent in future from anyone else? why would I even consider it.

Brilliant service as ever.

Thank you
Paul

Just returned from another trip to Orlando and my third rental with you and Alamo.

Would I rent in future from anyone else? why would I even consider it.

Brilliant service as ever.

Thank you
Paul

Not only are the rental rates great but the customer service is the best you‚ll ever find. Thank you for another great rental experience!
Jim Russell

Excelente servicio. Sin sorpresas!!
Remmi Dominguez

Everthing was great¡¡¡¡ I rent with you all the time...
Ramon Matos

Thank you for your excellent service once again. We have always received a very high standard of service from US car hire. After completing the feedback form you forwarded this onto Alamo who took prompt action to look into the issues we experienced and responded favourably. Many thanks, we would definitely recommend and would not hesitate to use you again in the future.
N D Wright

I have used uscarhire for a number of years and always recommend them to friends. The personal service which they provide is second to none. They simply, never disappoint. It is always so reassuring when embarking on a trip that they will help if required.

Excellent company, I would never use anyone else.


Angela Norris

I have used uscarhire for a number of years and always recommend them to friends. The personal service which they provide is second to none. They simply, never disappoint. It is always so reassuring when embarking on a trip that they will help if required.

Excellent company, I would never use anyone else.


Angela Norris

Thanks for the quick service from your team , have had a bad experience the last three occasions we have rented . Budget and Alamo just hope when we turn up at the Alamo desk this time I get the service you expect for the money you pay and no aggressive sales and the vehicle is not filthy as last one was . This is why I always try to do some homework and reviews of uk middle team.
Denis cranny

Great, quick customer service. I was very impressed!
Marcin

Testimonial: I am normally highly sceptical about the base price quoted by car rental agencies as there are so many hidden costs in the end. I have also yet to take my trip, but I have been thoroughly impressed with Roulla Dicarlo in customer services. She has answered my many questions promptly and thoroughly. I truly believe there will be no extras when I do rent my car. When this does happen, I will only be using US Car Hire going forward. The prices are also competitive.
Raymond Sagayam

Roulla has shown me excellent customer service throughout my booking process. I have unfortunately had to make numerous changes to my booking but nothing was too much for Roulla. The amendments were free of charge which really helps. Roulla‚s response times were super fast and I got email confirmation of every amendment to avoid any ambiguity. I am looking forward to my holiday in Florida with the peace of mind that Roulla from US car Hire has already been so efficient. Thank you!!
Karen OConnor

Most impressed with your excellent service in dealing with our booking. Thank you
Pam Vinnicombe

Great service You Guy‚s help to get my refund back from a car rental company that had charged my card for something I had not known about...may thanks...
Pete Burns

This is the 6th time using uscarhire.com. They provide a no hassle easy to book and even easier to collect car hire service without all the pressure selling at the destination airport. Excellent company. Many thanks
Rob D Hampshire England.
Robert Dance

I use this company every time I have fly drives in florida-they have never let me down offer consistant priceing and have always answered any questions I may have..they have also sorted out issues I may have encountered. ..an excellent service provided would fully recommend to anybody...
andrew hulbert

Thank you for your prompt response to my email. Very impressed.
Gordon Hiscox

Thank you for your prompt response to my query. I accidentally booked my car twice over and you sorted it out for me quickly and efficiently. I‚ll be using you again next year and won‚t hesitate to recommend you to my friends.
Rosemary Bellin