What Do Our Customers Say?

Standard SUV (SFAR)

Orlando International Airport (MCO) on 20 Oct 2014

Customer rating:


Super service. Made our trip so easy

Economy 2 Door (ECAR)

San Francisco - Union Square on 20 Oct 2014

Customer rating:


We were very pleased with the ease of use of the website, and with the swiftness and professionality of the customer service. The price and terms for the car were good. It seems unfair then, to give 4/5 for the service rendered by UScarhire. They even sent us an email in advance to prepare us for things we might encounter at the Alamo desk upon picking up the car. The problem was that we needed that email: the guy at the Alamo desk would net let us pick up the car without trying to bullshit us into a seemingly endless series of upgrades we didn't want. Also, as it turns out, we got a car that lacked a spare tire - something we only found out in the middle of the desert. While none of this can be blamed on UScarhire, it does detract from my overall 'car rental experience'.

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 20 Oct 2014

Customer rating:


Fab service. I think giving some tips about driving in the US would make out even better. Ie. remind us which is the fast lane, rules on overtaking, stopping for a school bus, how cheap gas is etc.

Intermediate 4 Door (IDAR)

Orlando - Walt Disney Car Care Center on 19 Oct 2014

Customer rating:


Liked that they picked you up from hotel and would drop you off after. Very quick and easy and car was a dream.

Luxury 4 Door (LDAR)

Fort Myers Southwest Florida International Airport (RSW) on 18 Oct 2014

Customer rating:


Great all round experience. Hassle free rental. Thanks.

Standard Convertible (STAR)

Orlando International Airport (MCO) on 18 Oct 2014

Customer rating:


good all round. got the car i asked for and no hassle. will rent from you again

Standard Convertible (STAR)

Sanford International Airport on 18 Oct 2014

Customer rating:


We were given the option of 3xMustangs, red, black or the white one which we had from Alamo. Very speedy through reception , which you want after an 8.5 hour flight. Finally the best thing was the very competative price and to let you know I shall be re-ordering, tomorrow, for another Mustang for the 9th October, 2015

Intermediate SUV (IFAR)

San Francisco - Union Square on 18 Oct 2014

Customer rating:


Booking the car through the website / team was very easy. I had to make a change to my reservation a week before, and the team were very helpful and quick to get back to me with information / pricing details. Would definitely recommend to friends and family.

7 Seater Fullsize SUV (FFAR)

Orlando International Airport (MCO) on 17 Oct 2014

Customer rating:


I was happy with my experience.

Luxury SUV (LFAR)

Orlando International Airport (MCO) on 17 Oct 2014

Customer rating:


Excellent, efficient, great car, no complaints at all.

Intermediate SUV (IFAR)

Orlando International Airport (MCO) on 16 Oct 2014

Customer rating:


The site was easy to use and recommended to us by a villa owner. The whole experience of booking, picking up and using the car went without a hitch. We were offered a free upgrade due to not having the car we booked which was fine. Drop off was straightforward. Thanks.

7 Seater Passenger Van (MVAR)

Atlanta International Airport (ATL) on 16 Oct 2014

Customer rating:


pick and drop off went smoothly had no problems at any point

Premium 4 Door (PDAR)

Los Angeles International Airport (LAX) on 16 Oct 2014

Customer rating:


Long waiting in LAX for shuttle bus to be transferred to Alamo car rental. Very busy there and kiosk for whatever reason didnt work and got me to go to see the customer service, although I had checked in. The rest was easy, and smooth, from the car itself, which was hand when I wanted to pick it up, to drop it. I wish I didnt have to carry 2 big keys, fused together, all the time.

Fullsize 4 Door (FDAR)

Orlando - Walt Disney Car Care Center on 16 Oct 2014

Customer rating:


Excellent service and price - very happy with vehicle which was much better and bigger than we expected !!

Intermediate 2 Door (ICAR)

Hawaii - Honolulu International Airport (HNL) on 15 Oct 2014

Customer rating:


Would have been a 5 rating, but didn't get a choice of car