What Do Our Customers Say?

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 21 Jul 2015

Customer rating:


Excellent customer service at the airport, great value for money - would definitely recommend

7 Seater Passenger Van (MVAR)

Las Vegas Airport (LAS) on 21 Jul 2015

Customer rating:


Just perfect!

Economy 2 Door (ECAR)

Fort Myers Southwest Florida International Airport (RSW) on 21 Jul 2015

Customer rating:


As usual, the site and the service was impeccable, I use you all of the time when I go to the US. In fact, since I found you, I never use anyone else, not even locally when I'm in the US! More often than not, I end up with an Alamo car, which is good, Alamo have a huge selection to meet all needs. My only gripe would be the constant upselling by Alamo to try to get you to take unnecessary add ons. None of the add ons are needed (except maybe the puncture thing, Alamo remove the spare wheels from their cars (yes, really they do!). Other than that, 10 out of 10 for ease of use, communication and the 'it just works' mantra of USCarHire. Well done guys and thanks for the service. PS I do not work for any of the aforementioned companies, just in case you were wondering. I'm retired.

Economy 4 Door (EDAR)

Orlando International Airport (MCO) on 20 Jul 2015

Customer rating:


Very easy, no hidden extras!! Really happy with eveyrhing.

Standard Convertible (STAR)

San Francisco International Airport (SFO) on 20 Jul 2015

Customer rating:


Good apart from additional Alamo charge of $350 when dropping car back to a different collection point. We picked up in San Francisco & dropped off in LA

Standard SUV (SFAR)

Las Vegas Airport (LAS) on 20 Jul 2015

Customer rating:


Great service on website. Very long queue at rental desk when collecting. Rental staff in garage were very helpful. Great car, but had to wait for it to be prepped.

7 Seater Passenger Van (MVAR)

Miami International Airport (MIA) on 20 Jul 2015

Customer rating:


Enter your comments about the rental or rental process that you think other users may find useful. This could include how easy our site was to use, feedback on our own customer service or anything to do with the experience of actually collecting your car.

Fullsize 4 Door (FDAR)

Denver Airport (DEN) on 20 Jul 2015

Customer rating:


The overall experience was good. However, the quality of the outside of the car was a bit disappointing: scratches and small dents. The engine was fine.

Standard SUV (SFAR)

Miami International Airport (MIA) on 20 Jul 2015

Customer rating:


Very good !!!

Standard SUV (SFAR)

Miami International Airport (MIA) on 20 Jul 2015

Customer rating:


Very good !!! And not the first time with you !!

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 19 Jul 2015

Customer rating:


The experience was excellent. Booking was easy, payment, pick up and return did not had any obstacle. The price deal was excellent. Hope to get a excellent deal next year too. Thank you very much UScarhire.

Intermediate SUV (IFAR)

San Diego International Airport (SAN) on 19 Jul 2015

Customer rating:


The whole process was simple from start to finish, the pick up shuttle from the airport was easy to find and the initial confirmation process and pick up of the vehicle was completed quickly. The return and handover was no problem whatsoever. I would definitely use Alamo again.

7 Seater Fullsize SUV (FFAR)

Los Angeles International Airport (LAX) on 19 Jul 2015

Customer rating:


Had to que 30 mins to get agreement had to wait 1.5 hours for car everything stayed in your website re not queuing etc was untrue the Alamo staff did not allow the kiosk check or provide an alternative vehicle when booked class was not available

Compact 4 Door (CDAR)

Denver Airport (DEN) on 19 Jul 2015

Customer rating:


Process went well but disappointed a little in the selection of cars. Models were all quite old and tired. However, collecting the vehicle and being smooth with little delay is what counts.

Compact 4 Door (CDAR)

Denver Airport (DEN) on 19 Jul 2015

Customer rating:


Process went well but disappointed a little in the selection of cars. Models were all quite old and tired. However, collecting the vehicle and being smooth with little delay is what counts.