What Do Our Customers Say?

7 Seater Fullsize SUV (FFAR)

Boston Downtown (BOS) on 09 Sep 2012

Customer rating:


Have used US car hire on four occasions now and find the service outstanding - have recommended them to friends and colleagues

7 Seater Fullsize SUV (FFAR)

Sanford International Airport on 08 Sep 2012

Customer rating:


The description when i booked of FULL SIZE SUV was not what i was offered once at the rental desl. I was offered a dodge Durango - full size in the UK perhaps, but not america. I paid to upgrade to an actual FULL size SUV. Ease of use wise i do like us carhire though

7 Seater Fullsize SUV (FFAR)

Sanford International Airport on 08 Sep 2012

Customer rating:


The serves was great as always. We would definitely use US car hire again. Getting the car after a long flight was so fast and easy, thats all you can ask for when you land out there.

7 Seater Fullsize SUV (FFAR)

Miami International Airport (MIA) on 07 Sep 2012

Customer rating:


The booking was easy. The vehicle we collected was exactly what we ordered. Externally the car was well presented, however internally it had not been cleaned properly. There were sweet papers still in seat backs and the carpets had not been hoovered very well. There were also loose bits of trim. Despite registering to use the self service machines the system did not work. All was well until I tried to register the second driver. The system just cut off and told me to go to a counter! I then had to queue for over an hour to get sorted. No one seemed interested that the system had failed. I was told it was only for US nationals. I showed the email which had told me to Pre register but they insisted this was an error and I would have to join the queue. There were no signs on the machines to say they were for nationals only. The problem seemed to be with registering an additional driver and the entry of a post code.

7 Seater Fullsize SUV (FFAR)

Miami International Airport (MIA) on 07 Sep 2012

Customer rating:


The booking was easy. The vehicle we collected was exactly what we ordered. Externally the car was well presented, however internally it had not been cleaned properly. There were sweet papers still in seat backs and the carpets had not been hoovered very well. There were also loose bits of trim. Despite registering to use the self service machines the system did not work. All was well until I tried to register the second driver. The system just cut off and told me to go to a counter! I then had to queue for over an hour to get sorted. No one seemed interested that the system had failed. I was told it was only for US nationals. I showed the email which had told me to Pre register but they insisted this was an error and I would have to join the queue. There were no signs on the machines to say they were for nationals only. The problem seemed to be with registering an additional driver and the entry of a post code.

7 Seater Fullsize SUV (FFAR)

Orlando International Airport (MCO) on 02 Sep 2012

Customer rating:


From choosing the vehicle we required the level of service received from yourselves was excellent, the car rental desk was easy to find in Orlando International Airport and the vehicles were just across the road from there and within 10 minutes we were on our way to our villa. The vehicle had been fully valeted and was spotlessly clean. We will certainly be using you for our next trip without a doubt.

7 Seater Fullsize SUV (FFAR)

Orlando International Airport (MCO) on 01 Sep 2012

Customer rating:


Excellent hassle free car rental

7 Seater Fullsize SUV (FFAR)

Sanford International Airport on 01 Sep 2012

Customer rating:


The best car hire experience ever so simple and effective and at a great price too. I have recommended this site and someone has booked from it and I will continue to do so and I will always use you.

7 Seater Fullsize SUV (FFAR)

San Francisco International Airport (SFO) on 01 Sep 2012

Customer rating:


So good so far

7 Seater Fullsize SUV (FFAR)

Orlando International Airport (MCO) on 31 Aug 2012

Customer rating:


Quick efficient service. I would recommend the Alamo kiosk service. I avoided the usual long queues at the rental desk by using this.

7 Seater Fullsize SUV (FFAR)

Sanford International Airport on 25 Aug 2012

Customer rating:


Despite the hard sell to upgrade when we arrived and despite the fact we had to pay for petrol then and there and despite the fact we could have pre-paid our tolls this was a good experience.

7 Seater Fullsize SUV (FFAR)

Sanford International Airport on 23 Aug 2012

Customer rating:


loved the car, excellent value, fulfilled all we required. Only observation was that the check in guy was not as friendly as they normally are..........we inquired as to whether we were fully covered for road side assistance and he said that it had nothing to do with him as he was only front line staff. We did buy the extra assistance from him on top of the gold cover just for reassurance. He was not unpleasant but was not helpful. It is the fourth time we have visited Florida and will highly recommend your Company to friends and friendly, thank you for a most excellent deal.PS you can print all the positive comments on your site

7 Seater Fullsize SUV (FFAR)

Tampa Airport (TPA) on 22 Aug 2012

Customer rating:


Alamo still tried to sell me there enhanced roadside cover even though purchased from US car hire, Alamo assistant kept saying that there cover was far better and mine would not be adequate. I did however decline there cover, US car hire details & cost was still the best.

7 Seater Fullsize SUV (FFAR)

Tampa Airport (TPA) on 22 Aug 2012

Customer rating:


Alamo still tried to sell me there enhanced roadside cover even though purchased from US car hire, Alamo assistant kept saying that there cover was far better and mine would not be adequate. I did however decline there cover, US car hire details & cost was still the best.

7 Seater Fullsize SUV (FFAR)

Orlando International Airport (MCO) on 21 Aug 2012

Customer rating:


Everything was great from Alamo. They always try to get you to upgrade to the next level which I find hilarious. It’s all negotiable so I spent less than $200 for an upgrade to an Escalade for 2 weeks. The only fault I could find is the line you have to stand in once you get off the plane. Definitely will use US Car Hire again.