What Do Our Customers Say?

7 Seater Fullsize SUV (FFAR)

Orlando International Airport (MCO) on 21 Feb 2015

Customer rating:


Everything went smoothly, using Alamo preregister in internet and you could just walk in the car park and drive away. Aslo from Us car hire I got best deal with possibility with gold to return car with empty tank. I definetely use Us car hire next time.

7 Seater Fullsize SUV (FFAR)

Miami International Airport (MIA) on 18 Feb 2015

Customer rating:


US Car Hire website easy to use, very competitive prices. No waiting time at rental desk. A Nissan Armada SUV (with portable GPS) was selected for me, I asked for an American-made equivalent but was told none was available. As I wanted to drive an American car during my 3-week rental I was offered an upgrade to a Chevrolet Suburban (the total cost being the same as if the Suburban had been reserved from the beginning). The car supplied was really nice, about 10K miles, LTZ trim and had built-in GPS, exactly the car I wanted. However, when picking up the car, there were several Tahoes parked right next to the Suburban. Just wondering if the Tahoe really was unavailable or if they were trying their luck to sell me an upgrade?

7 Seater Fullsize SUV (FFAR)

Miami International Airport (MIA) on 16 Feb 2015

Customer rating:


Ordering process was plain & simple. Collection using the computerised system was easy & we avoided the queue. Went to collect the car - we were given a choice of 2, we selected the Expedition EL & went to leave the parking area, where we had a couple of issues: 1. Apparently the car was not in the class we had ordered, however, the lady dealing with us called someone who said "let it go". 2. The credit card was not the credit card of the driver (as he doesn't have a credit card), we were then told to go & see customer services. We reversed back, had to go back up to the original check in desk - as the customer service area could not deal with this issue. The person on the desk, listened to our predicament & suggested a solution, to add me as a driver (as it was my credit card), this way we would be able to drive out....this was arranged at no extra cost to us. It's good to have someone listen to our problem & be able to arrange a workable solution.....we were so appreciative. It's not very often you get someone who can make this decision on the spot. In summary....a couple of issues, both of which were sorted within half an hour and we were on our way. P.S Perfect car - worked great for our holiday.

7 Seater Fullsize SUV (FFAR)

Phoenix Sky Harbor International Airport (PHX) on 16 Feb 2015

Customer rating:


Great service

7 Seater Fullsize SUV (FFAR)

Orlando International Airport (MCO) on 14 Feb 2015

Customer rating:


Excellent, as previously.

7 Seater Fullsize SUV (FFAR)

Miami International Airport (MIA) on 12 Feb 2015

Customer rating:


Excellent

7 Seater Fullsize SUV (FFAR)

Mobile International Airport (MOB) on 09 Feb 2015

Customer rating:


Simple to book through the website, was e-mailed all the info I needed no problems. Easy to collect at the Alamo counter, just what you need after a 9 1/2 hour flight. Vehicle was new and clean and was what I booked. Will definitely book through uscarhire later in the year when I head to the USA again.

7 Seater Fullsize SUV (FFAR)

Los Angeles International Airport (LAX) on 05 Feb 2015

Customer rating:


The car we were provided with was great and the exact make and model as suggested. Very happy with our experience.This is the second time we have used US Car Hire and we will be continuing to use this site in the future.

7 Seater Fullsize SUV (FFAR)

Jacksonville Airport (Florida) (JAX) on 22 Jan 2015

Customer rating:


All is perfect

7 Seater Fullsize SUV (FFAR)

Orlando International Airport (MCO) on 18 Jan 2015

Customer rating:


Apart from the long queue at both the desk and the self service kiosk its was plain sailing as always, pay up front for the vehicle you want and they have nothing to sell you. Car wasn't the most modern but only had 16k miles on it and it sounded fantastic, would still recommend.

7 Seater Fullsize SUV (FFAR)

Orlando International Airport (MCO) on 07 Jan 2015

Customer rating:


As usual everything went smoothly from start to finish. In the many times I have used UScarhire. I have always had excellent service.

7 Seater Fullsize SUV (FFAR)

Dallas - Fort Worth Airport (DFW) on 07 Jan 2015

Customer rating:


Will rent every time as long as a vehicle is available. No issues whatsoever.

7 Seater Fullsize SUV (FFAR)

Denver Airport (DEN) on 31 Dec 2014

Customer rating:


excelent service. ther car was new

7 Seater Fullsize SUV (FFAR)

Orlando International Airport (MCO) on 31 Dec 2014

Customer rating:


VERY GOOD! EXCELLENT EXPERIENCE

7 Seater Fullsize SUV (FFAR)

Orlando International Airport (MCO) on 28 Dec 2014

Customer rating:


Ottima esperienza!!