What Do Our Customers Say?

Standard SUV (SFAR)

Sanford International Airport on 14 Jul 2013

Customer rating:


The overall experience was trouble free with no problems with the car and there was a sufficient selection to choose from. There was no hard sell at the rental desk and staff were helpful. The only problem was the self service auto kiosk did not work, I went through all details on the self checkin without any problems but at the end it said sorry you must see an agent for help. This caused a slight delay.

Standard SUV (SFAR)

Orlando International Airport (MCO) on 12 Jul 2013

Customer rating:


Despite registering before we left the UK, we were unable to complete our rental pick up on the self service kiosk and the Alamo Supervisor was adamant that we would not be able to do so having UK driving licences. We showed her uscarhire.co.uk's printed paperwork indicating that we could do so - she wanted a photocopy so Alamo could take it up with yourselves! Having spent 15 wasted minutes with the self-service kiosk, we had to queue for another 20 mins to deal with an agent. Liked being able to choose our car from the line of SUVs, and our nearly new Ford Edge was a pleasure to drive. Leather seats, touch screen controls for music and air con and only 2000 miles on the clock!

Standard SUV (SFAR)

Miami International Airport (MIA) on 11 Jul 2013

Customer rating:


Everything was fine apart from the Alamo desk agent trying to sell us roadside assistance insurance (lost keys , puncture etc)

Standard SUV (SFAR)

Los Angeles International Airport (LAX) on 09 Jul 2013

Customer rating:


very good service, very good ´price, i am recomending your services to all my friends.

Standard SUV (SFAR)

Houston - George Bush Inter-Continental Airport (IAH) on 07 Jul 2013

Customer rating:


Excellent service, no complaints

Standard SUV (SFAR)

Orlando International Airport (MCO) on 07 Jul 2013

Customer rating:


Excellent service, not having to deal with rental desk using alamo fast service is excellent, all paid up front, no pressure to take extra's

Standard SUV (SFAR)

Orlando International Airport (MCO) on 07 Jul 2013

Customer rating:


Excellent result , as ever. Will book through you again next year.

Standard SUV (SFAR)

Orlando International Airport (MCO) on 06 Jul 2013

Customer rating:


Used the express option, pre registered etc. Very straight forward and by doing so bypassed a very long line! Also gave me option of picking my car which meant I could check out boot space before selecting! Excellent value for money, always choose you, don't believe you can be matched on price.

Standard SUV (SFAR)

Miami International Airport (MIA) on 06 Jul 2013

Customer rating:


Super nice car: Ford Edge Limited

Standard SUV (SFAR)

Los Angeles International Airport (LAX) on 05 Jul 2013

Customer rating:


When collecting the car I had trouble with the kiosk computer, a staff member directed me immediately to the service desk so i didn't have to stand i line. The car choice was now great (choise-location) another helpful staff member told us to wait and he came back with a perfect car.

Standard SUV (SFAR)

Las Vegas Airport (LAS) on 04 Jul 2013

Customer rating:


Booked to drop car off at Jackson Hole airport. Found out that there is no drop off at the airport. This option needs to be removed as it is misleading.

Standard SUV (SFAR)

Orlando - Walt Disney Car Care Center on 02 Jul 2013

Customer rating:


The whole experience was excellent - absolutely no problem at all. Really nice and spacious car, which, despite the usual enthusiastic attempts by the Alamo assistant to encourage us to upgrade to his best offer as our car was far too small for my family, made the longer journeys very comfortable. I will certainly use you again and will recommend you to my friends, family and colleagues. Well done!

Standard SUV (SFAR)

Las Vegas Airport (LAS) on 01 Jul 2013

Customer rating:


The website and rental depot experience were excellent, the only criticism is that non of the standard SUV's at Las Vegas were 6cyl engine cars. There were plenty of vehicles to choose from but all were 4cyl, non of which are similiar to a Grand Cherokee which doesnt have a 4cyl engine in the range. This may seem petty but on a 3,000 mile drive in a loaded vehicle a decent engine is a must.

Standard SUV (SFAR)

Los Angeles International Airport (LAX) on 28 Jun 2013

Customer rating:


None

Standard SUV (SFAR)

Las Vegas Airport (LAS) on 20 Jun 2013

Customer rating:


Booked online from U.K. Very easy-to-use website. Cost of hire was easily the best I could obtain & was good to have all the necessary insurances included & thus no hidden extra charges. Was great to have a choice of vehicles. Staff in U.S. very knowledegable, helpful & courteous. Pick- up & return processes really easy. Overall 100% satisfied & would certainly book with you again. Many thanks.