What Do Our Customers Say?

Mini Passenger Van (MVAR)

Miami International Airport (MIA) on 30 Jun 2012

Customer rating:


Queue at Alamo desk in Miami was a mile long. I had pre loaded my information so had hoped for a quick experience but was told quite abruptly that ticket machine could not fast track me and to join the enormous queue. Managed to get to the desk and was presented with a document to sign for nearly $400. The operator had automatically added breakdown cover even though I already had it purchased direct from US Car hire. Second bill was fuel already added but signed as I just wanted to get out. Be very careful when dealing with Alamo and you really need to look at what you are signing as I think they just take advantage of people who are tired after a long flight and don't check what they sign for. Overall experience of Miami and Alamo was very poor and don't really know why you would spend the time going on their site, pre loading information and printing off documents only to be told to join a queue which I'm sure was well over an hour to be seen.

7 Seater Minivan

Sanford International Airport on 30 Jun 2012

Customer rating:


This is the third time we have used this site, and once again it was excellent service, and excellent value. All details were picked up on and the vehicle was perfect. Only problme was the Alamo desk was a good walk from the terminal. We had previously used Dollar or Hertz who are considerably closer.

7 Seater Passenger Van (MVAR)

Los Angeles International Airport (LAX) on 29 Jun 2012

Customer rating:


Great service at the counter, car was clean and drove really well. Efficient drop off service. Would use your services again and recommend to family and friends. Thanks.

Mini Passenger Van (MVAR)

Miami International Airport (MIA) on 29 Jun 2012

Customer rating:


The rental process is very simple and effective. There is no way you can fail using this site for your car rental, is the best price (including all!) that you will find anywhere. Thanks!

Mini Passenger Van (MVAR)

Miami International Airport (MIA) on 29 Jun 2012

Customer rating:


The rental process is very simple and effective. There is no way you can fail using this site for your car rental, is the best price (including all!) that you will find anywhere. Thanks!

7 Seater Passenger Van (MVAR)

Orange County - John Wayne Airport (SNA) on 28 Jun 2012

Customer rating:


The overall experience was very good with everything very easy to understand and the main thing was that the cost was a lot cheaper than all the so called big companies for the same vehicle. The only slight issue i had was with Alamo in that they didn't ask me to look round the vehicle before driving away, but may be that is the difference between the UK and US.

Mini Passenger Van (MVAR)

Orlando International Airport (MCO) on 28 Jun 2012

Customer rating:


Very good service , fast booking response, easy to use website and the best value on the internet. Have used this company 5 times and will definitley use them again

Mini Passenger Van (MVAR)

Orlando International Airport (MCO) on 27 Jun 2012

Customer rating:


It's always great to rental with you. We receive great value for the price we pay.

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 24 Jun 2012

Customer rating:


Great experience. Price was excellent for all-in gold option and the whole process was extremely smooth. Would definitely use US Car Hire again and would have no hesitation in recommending it to friends and family

7 Seater Passenger Van (MVAR)

Sanford International Airport on 23 Jun 2012

Customer rating:


from the payment , which was fast & easy process, to the top notch customer service , swift return process, thoroughly excellent service well done

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 22 Jun 2012

Customer rating:


Very spacious , comfortable car lovely to drive no issues at all. Kids particularly enjoyed the fact that it had a tv we went to Walmart and bought some cheep DVDs and kids were always happy when we were out and about driving. Will def use this company again .

7 Seater Passenger Van

Sanford International Airport on 16 Jun 2012

Customer rating:


Very smooth booking process from start to finish. We arrived at Sanford walked into the Alamo office and were on our way within minutes. We walked to the parking lot and had a great selection of 7 Seater vans all with less than 5000 miles on the clock. Will be using US CAR HIRE site again.

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 02 Jun 2012

Customer rating:


Had no problems with hiring the car everything went as expected. One minor gripe was that the car we had was with Alamo and they encouraged you to fill out drivers license details before picking up the car so you could use their express checkout. We found we still had to queue as this service is only for use by USA citizens and perhaps it would be helpful if this is mentioned when booking to avoid disappointment.

7 Seater Passenger Van (MVAR)

Sanford International Airport on 02 Jun 2012

Customer rating:


Paperwork done very quickly and we were on our way. Very few in the queue. Car very good quality.

Mini Passenger Van (MVAR)

Orlando International Airport (MCO) on 31 May 2012

Customer rating:


Very good, I changed my order and it was dealt with extremely quickly and professionally