What Do Our Customers Say?

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 11 Jul 2014

Customer rating:


The rear view mirror fell off the windscreen and I had a 2 hour round trip back to the airport to get a new car, tis cost me time con my holiday as I had to call Alamo and sit on the phone for about half an hour then make my way to the airport, and swap cars, this cost me as I had to go via toll roads

7 Seater Passenger Van

Los Angeles International Airport (LAX) on 10 Jul 2014

Customer rating:


Good & quick service. Very comfortable car.

7 Seater Passenger Van (MVAR)

Baltimore International Airport (BWI) on 10 Jul 2014

Customer rating:


Everything was great. The clerk of Alamo was very insistent to me to change my reservation to another category (upgrade of car) but I did'nt. The minivan was perfect. If you accept the upgrade the cost will be very high ¡¡¡¡¡ Don't do it ¡¡

Mini Passenger Van (MVAR)

Orlando International Airport (MCO) on 10 Jul 2014

Customer rating:


I was told car I wanted was not available and had to pay extra for bigger car . I returned it the following day and got the car that I had booked

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 10 Jul 2014

Customer rating:


Excellent service

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 10 Jul 2014

Customer rating:


As always: perfect

7 Seater Passenger Van (MVAR)

San Diego International Airport (SAN) on 09 Jul 2014

Customer rating:


Very quick pick-up from airport to Alamo depot - no longer than 5 minute wait. Staff at Alamo helpful and courteous. Car was in extremely good condition and quite new (15000 mile only). Drop off was very fast and efficient. No problems whatsoever - would definitely use US Car Hire on next trip to USA

7 Seater Passenger Van (MVAR)

Los Angeles International Airport (LAX) on 09 Jul 2014

Customer rating:


Rental pick-up as well as return were smooth, no problem at all. The Chrysler Town & Country is a spacious and extremely practical vehicle that accommodated our party of 5 and luggage without problems. Space for 2 front and second row passengers is generous, the back bench is less so. The middle seat in the back however allows plenty of leg space as the 2nd row has 2 separate seats. Only negative comment is about the leather seats; comfy but very sweaty in the California summer. Cloth cover would be even better. Other comments: - Despite reading up on the "kiosk" procedure and having all the required paperwork I ended up going to an agent as the machine failed to retrieve our reservation. it wasn't busy so no issue here. - The Alamo agent was exceedingly pushy in trying to convince us we needed a bigger car, better airco, etc, etc. He needed repeated rejection and then some more before giving up.

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 08 Jul 2014

Customer rating:


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7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 08 Jul 2014

Customer rating:


The collection was good, the car was not very clean when we got it, one of the flaps in the roof was open and after we pulled away we realised it was broken and wouldn't stay up. The key didn't always work properly when opening and closing the car. Apart from that it was good.

7 Seater Passenger Van (MVAR)

Tampa Airport (TPA) on 06 Jul 2014

Customer rating:


I have used USCarhire on a few occasions now and have always had a good experience. This was the first time that I went for the Silver Inclusive (return with a full tank) and once again no issues at all. What I like about booking through USCarhire is the fact that I get inclusive drivers so my wife can also drive - all at no extra cost. Many thanks.

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 05 Jul 2014

Customer rating:


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7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 05 Jul 2014

Customer rating:


Excellent car hire company and staff are extremely helpful. Would not hesitate to recommend US Car Hire.

7 Seater Passenger Van (MVAR)

Sanford International Airport on 05 Jul 2014

Customer rating:


We could not make to automated check in, it would not work for us but we were dealt with by an assistant very promptly. There was a line of cars to choose from, our car was great. The drop off was very easy and straight forward, we like flying from Sandford. We would continue to use Alamo again, definitely.

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 05 Jul 2014

Customer rating:


Enter your comments about the rental or rental process that you think other users may find useful. This could include how easy our site was to use, feedback on our own customer service or anything to do with the experience of actually collecting your car.