What Do Our Customers Say?

7 Seater Passenger Van (MVAR)

Miami International Airport (MIA) on 21 Nov 2013

Customer rating:


The experience was great. Alamo was super crowded!!! You definitely have to use the kiosk or risk a waiting time of at least an hour.

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 16 Nov 2013

Customer rating:


Very happy with collection & drop-off.

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 14 Nov 2013

Customer rating:


No issues at all with rental. pick up was very easy as was drop off. no hidden extras and car we had was a top specification. great value for money. US car hire provided accurate details and information to make the process smooth and problem free.

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 07 Nov 2013

Customer rating:


Easy booking with US Car Hire. Took Gold package as, pricewise, there wasn't much in it. Collection at Orlando & drop-off at Tampa was very quick too. Have used US Car Hire a few times before and will definitely use them again.

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 06 Nov 2013

Customer rating:


The booking procedure with US Car hire is excellent no problems this trip to the USA we did not have to much of a wait to pick the car up at the airport

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 04 Nov 2013

Customer rating:


We have used us car hire now for several years with no problems whatsoever.

Mini Passenger Van (MVAR)

Orlando International Airport (MCO) on 04 Nov 2013

Customer rating:


Pick up was great, very fast, but garage quite dark so not able to see the car very well. Once in the light and on our way we noticed car was a little dirty. No water in screen wash, jumped through gears, clunked from 3rd to 1st on several occasions, not the smoothest of rides! sped away on motorway, had to keep breaking and checking cruise. Only one key worked. Reported all of this to Alamo who were very apologetic and receptive to our comments. Have always rented through you and them and will continue to do so, as never had any problems before. In hind sight we should have swapped the car, but were so busy we just didnt have time.

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 03 Nov 2013

Customer rating:


Excelente! Súper rápido y a súper precio! Además la camioneta era nueva, único inconveniente era quitar los plásticos protectores que trae cuando es nuevo un coche!

Mini Passenger Van (MVAR)

Orlando International Airport (MCO) on 02 Nov 2013

Customer rating:


This was the first time I had used uscarhire and was impressed by the way It was easy to hire the car. Also liked that you could pay off the rental on a regular basis. Had no trouble picking up the car And the Alamo people were helpful. And we were on our way within 20 mins. Will be using this company again and also great rates.

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 01 Nov 2013

Customer rating:


This would have been 5 only for the stroppy woman in the key pick up booth who insisted I had to go to the main desk to do the paper work. Having arranged "speedy check-out" it took the efforts of a young man, Jason, to finally accept that I didn't have to go to the terminal desk.

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 26 Oct 2013

Customer rating:


Excellent, seamless service - will definitely be using again for any future US trips.

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 26 Oct 2013

Customer rating:


Everything was very smooth, good service as usual. The only thing I would say is I can see the prices going up what seems to be like, all the time!

7 Seater Passenger Van (MVAR)

Miami International Airport (MIA) on 25 Oct 2013

Customer rating:


The Alamo in check line was awfully long (over 1 hour wait). Only road assistance available on website (not theft insurance). Full gas tank is not included (need to prepay or refill). Inspect your car for damage (scratches, cracked windows). Buy a navigation in a mall (car rental nav are expensive).

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 24 Oct 2013

Customer rating:


I contacted US carhire by phone to try and upgrade my booking to allow another driver on the booking and was told they could not handle my request as I had phoned and not contacted on-line. I left details and was told someone would contact me to sort it all out - still waiting !!! Registered to use the kiosks to avoid queues but after a number of attempts it would not accept my booking. Had to start again from scratch and input all info again, eventually it worked but so frustrating after a long flight. Very unclear as to how the road toll system worked or even if it was available. Had to ask attendent at car pick up if it was validated and confirmed it was, but no paperwork confirming this was available at that time or leaflet on billing etc. Car was reasonably clean, but the used toothpicks left in the door pockets and console were a bit off putting. Vehicle was ideal for our family and will get this model again next visit.

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 23 Oct 2013

Customer rating:


We have used US Car hire for the past three years and the service is efficient and excellent value for money. Very easy process to book and to pick up the hire car. Would definetely recommend. Thank you