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US Car Hire

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Vouchers - Florida and US Car Hire FAQ (Domestic Customers Only)

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You must take your voucher (that we will send you once we have received your full payment) and a valid driving license (plus photo ID e.g. passport) for each person that will be driving. Dollar and Thrifty require to see your passport on collection of the car.

Sometimes, if your booking is within 2 days of a full week then your rental is rounded up to the next whole week. So 5 or 6 days may be rounded to 7 days, 12 and 13 days rounded to 14 days etc. As the price is the same for the number of days, this means you have a bit more flexibility with the return date. There is no penalty for returning the car back earlier than stated on your voucher.

With Thrifty in the USA, the minimum rental on the Gold option is 7 days, so any duration less than this will be rounded up to 7 days.

Once your voucher has been emailed to you, it is very important you check all the information including your name, car type, dates and times and collection and drop-off points.

If any information is not accurate, please notify us as soon as possible so our supplier can correct this for you.

You must print your voucher to take with you on collection of the car.

When you book a car, this is booked by category. As we work with several suppliers that each have varying names for their car categories, the category names we use may occasionally differ to those used by a particular rental company.

For example, our 7 Seater Minivan might be referred to as a Standard Minivan by one supplier, a Luxury Minivan by another supplier and Premium MPV by another supplier. On your voucher the category is usually stated using the category name and code as used by the supplier.